Explore Courses
course iconScrum AllianceCertified ScrumMaster (CSM) Certification
  • 16 Hours
Best seller
course iconScrum AllianceCertified Scrum Product Owner (CSPO) Certification
  • 16 Hours
Best seller
course iconScaled AgileLeading SAFe 6.0 Certification
  • 16 Hours
Trending
course iconScrum.orgProfessional Scrum Master (PSM) Certification
  • 16 Hours
course iconScaled AgileSAFe 6.0 Scrum Master (SSM) Certification
  • 16 Hours
course iconScaled Agile, Inc.Implementing SAFe 6.0 (SPC) Certification
  • 32 Hours
Recommended
course iconScaled Agile, Inc.SAFe 6.0 Release Train Engineer (RTE) Certification
  • 24 Hours
course iconScaled Agile, Inc.SAFe® 6.0 Product Owner/Product Manager (POPM)
  • 16 Hours
Trending
course iconKanban UniversityKMP I: Kanban System Design Course
  • 16 Hours
course iconIC AgileICP Agile Certified Coaching (ICP-ACC)
  • 24 Hours
course iconScrum.orgProfessional Scrum Product Owner I (PSPO I) Training
  • 16 Hours
course iconAgile Management Master's Program
  • 32 Hours
Trending
course iconAgile Excellence Master's Program
  • 32 Hours
Agile and ScrumScrum MasterProduct OwnerSAFe AgilistAgile CoachFull Stack Developer BootcampData Science BootcampCloud Masters BootcampReactNode JsKubernetesCertified Ethical HackingAWS Solutions Artchitct AssociateAzure Data Engineercourse iconPMIProject Management Professional (PMP) Certification
  • 36 Hours
Best seller
course iconAxelosPRINCE2 Foundation & Practitioner Certificationn
  • 32 Hours
course iconAxelosPRINCE2 Foundation Certification
  • 16 Hours
course iconAxelosPRINCE2 Practitioner Certification
  • 16 Hours
Change ManagementProject Management TechniquesCertified Associate in Project Management (CAPM) CertificationOracle Primavera P6 CertificationMicrosoft Projectcourse iconJob OrientedProject Management Master's Program
  • 45 Hours
Trending
course iconProject Management Master's Program
  • 45 Hours
Trending
PRINCE2 Practitioner CoursePRINCE2 Foundation CoursePMP® Exam PrepProject ManagerProgram Management ProfessionalPortfolio Management Professionalcourse iconAWSAWS Certified Solutions Architect - Associate
  • 32 Hours
Best seller
course iconAWSAWS Cloud Practitioner Certification
  • 32 Hours
course iconAWSAWS DevOps Certification
  • 24 Hours
course iconMicrosoftAzure Fundamentals Certification
  • 16 Hours
course iconMicrosoftAzure Administrator Certification
  • 24 Hours
Best seller
course iconMicrosoftAzure Data Engineer Certification
  • 45 Hours
Recommended
course iconMicrosoftAzure Solution Architect Certification
  • 32 Hours
course iconMicrosoftAzure Devops Certification
  • 40 Hours
course iconAWSSystems Operations on AWS Certification Training
  • 24 Hours
course iconAWSArchitecting on AWS
  • 32 Hours
course iconAWSDeveloping on AWS
  • 24 Hours
course iconJob OrientedAWS Cloud Architect Masters Program
  • 48 Hours
New
course iconCareer KickstarterCloud Engineer Bootcamp
  • 100 Hours
Trending
Cloud EngineerCloud ArchitectAWS Certified Developer Associate - Complete GuideAWS Certified DevOps EngineerAWS Certified Solutions Architect AssociateMicrosoft Certified Azure Data Engineer AssociateMicrosoft Azure Administrator (AZ-104) CourseAWS Certified SysOps Administrator AssociateMicrosoft Certified Azure Developer AssociateAWS Certified Cloud Practitionercourse iconAxelosITIL 4 Foundation Certification
  • 16 Hours
Best seller
course iconAxelosITIL Practitioner Certification
  • 16 Hours
course iconPeopleCertISO 14001 Foundation Certification
  • 16 Hours
course iconPeopleCertISO 20000 Certification
  • 16 Hours
course iconPeopleCertISO 27000 Foundation Certification
  • 24 Hours
course iconAxelosITIL 4 Specialist: Create, Deliver and Support Training
  • 24 Hours
course iconAxelosITIL 4 Specialist: Drive Stakeholder Value Training
  • 24 Hours
course iconAxelosITIL 4 Strategist Direct, Plan and Improve Training
  • 16 Hours
ITIL 4 Specialist: Create, Deliver and Support ExamITIL 4 Specialist: Drive Stakeholder Value (DSV) CourseITIL 4 Strategist: Direct, Plan, and ImproveITIL 4 Foundationcourse iconJob OrientedData Science Bootcamp
  • 6 Months
Trending
course iconJob OrientedData Engineer Bootcamp
  • 289 Hours
course iconJob OrientedData Analyst Bootcamp
  • 6 Months
course iconJob OrientedAI Engineer Bootcamp
  • 288 Hours
New
Data Science with PythonMachine Learning with PythonData Science with RMachine Learning with RPython for Data ScienceDeep Learning Certification TrainingNatural Language Processing (NLP)TensorflowSQL For Data Analyticscourse iconIIIT BangaloreExecutive PG Program in Data Science from IIIT-Bangalore
  • 12 Months
course iconMaryland UniversityExecutive PG Program in DS & ML
  • 12 Months
course iconMaryland UniversityCertificate Program in DS and BA
  • 31 Weeks
course iconIIIT BangaloreAdvanced Certificate Program in Data Science
  • 8+ Months
course iconLiverpool John Moores UniversityMaster of Science in ML and AI
  • 750+ Hours
course iconIIIT BangaloreExecutive PGP in ML and AI
  • 600+ Hours
Data ScientistData AnalystData EngineerAI EngineerData Analysis Using ExcelDeep Learning with Keras and TensorFlowDeployment of Machine Learning ModelsFundamentals of Reinforcement LearningIntroduction to Cutting-Edge AI with TransformersMachine Learning with PythonMaster Python: Advance Data Analysis with PythonMaths and Stats FoundationNatural Language Processing (NLP) with PythonPython for Data ScienceSQL for Data Analytics CoursesAI Advanced: Computer Vision for AI ProfessionalsMaster Applied Machine LearningMaster Time Series Forecasting Using Pythoncourse iconDevOps InstituteDevOps Foundation Certification
  • 16 Hours
Best seller
course iconCNCFCertified Kubernetes Administrator
  • 32 Hours
New
course iconDevops InstituteDevops Leader
  • 16 Hours
KubernetesDocker with KubernetesDockerJenkinsOpenstackAnsibleChefPuppetDevOps EngineerDevOps ExpertCI/CD with Jenkins XDevOps Using JenkinsCI-CD and DevOpsDocker & KubernetesDevOps Fundamentals Crash CourseMicrosoft Certified DevOps Engineer ExperteAnsible for Beginners: The Complete Crash CourseContainer Orchestration Using KubernetesContainerization Using DockerMaster Infrastructure Provisioning with Terraformcourse iconTableau Certification
  • 24 Hours
Recommended
course iconData Visualisation with Tableau Certification
  • 24 Hours
course iconMicrosoftMicrosoft Power BI Certification
  • 24 Hours
Best seller
course iconTIBCO Spotfire Training
  • 36 Hours
course iconData Visualization with QlikView Certification
  • 30 Hours
course iconSisense BI Certification
  • 16 Hours
Data Visualization Using Tableau TrainingData Analysis Using Excelcourse iconEC-CouncilCertified Ethical Hacker (CEH v12) Certification
  • 40 Hours
course iconISACACertified Information Systems Auditor (CISA) Certification
  • 22 Hours
course iconISACACertified Information Security Manager (CISM) Certification
  • 40 Hours
course icon(ISC)²Certified Information Systems Security Professional (CISSP)
  • 40 Hours
course icon(ISC)²Certified Cloud Security Professional (CCSP) Certification
  • 40 Hours
course iconCertified Information Privacy Professional - Europe (CIPP-E) Certification
  • 16 Hours
course iconISACACOBIT5 Foundation
  • 16 Hours
course iconPayment Card Industry Security Standards (PCI-DSS) Certification
  • 16 Hours
course iconIntroduction to Forensic
  • 40 Hours
course iconPurdue UniversityCybersecurity Certificate Program
  • 8 Months
CISSPcourse iconCareer KickstarterFull-Stack Developer Bootcamp
  • 6 Months
Best seller
course iconJob OrientedUI/UX Design Bootcamp
  • 3 Months
Best seller
course iconEnterprise RecommendedJava Full Stack Developer Bootcamp
  • 6 Months
course iconCareer KickstarterFront-End Development Bootcamp
  • 490+ Hours
course iconCareer AcceleratorBackend Development Bootcamp (Node JS)
  • 4 Months
ReactNode JSAngularJavascriptPHP and MySQLcourse iconPurdue UniversityCloud Back-End Development Certificate Program
  • 8 Months
course iconPurdue UniversityFull Stack Development Certificate Program
  • 9 Months
course iconIIIT BangaloreExecutive Post Graduate Program in Software Development - Specialisation in FSD
  • 13 Months
Angular TrainingBasics of Spring Core and MVCFront-End Development BootcampReact JS TrainingSpring Boot and Spring CloudMongoDB Developer Coursecourse iconBlockchain Professional Certification
  • 40 Hours
course iconBlockchain Solutions Architect Certification
  • 32 Hours
course iconBlockchain Security Engineer Certification
  • 32 Hours
course iconBlockchain Quality Engineer Certification
  • 24 Hours
course iconBlockchain 101 Certification
  • 5+ Hours
NFT Essentials 101: A Beginner's GuideIntroduction to DeFiPython CertificationAdvanced Python CourseR Programming LanguageAdvanced R CourseJavaJava Deep DiveScalaAdvanced ScalaC# TrainingMicrosoft .Net Frameworkcourse iconSalary Hike GuaranteedSoftware Engineer Interview Prep
  • 3 Months
Data Structures and Algorithms with JavaScriptData Structures and Algorithms with Java: The Practical GuideLinux Essentials for Developers: The Complete MasterclassMaster Git and GitHubMaster Java Programming LanguageProgramming Essentials for BeginnersComplete Python Programming CourseSoftware Engineering Fundamentals and Lifecycle (SEFLC) CourseTest-Driven Development for Java ProgrammersTypeScript: Beginner to Advanced

Which one to prioritize? Quality Assurance or Control Quality?

By Kevin D.Davis

Updated on Sep 15, 2017 | 4 min read

Share:

Initial Thought behind this Debate

Needless to mention, Quality management is one of the most important and critical component of Project management. With the rapid changing business environments, organizations are always striving to attract their customers by meeting their expectations. Customer satisfaction is trending to be the key focus area in many organizations. Evolution of the dedicated & formal Customer Service (CS) and Customer Relationship Management (CRM) team, Relationship Manager role, Customer Royalty Program are few of the outcomes of the said focus area. Hence organizations are now leaving no stones unturned in devising their business strategies in line with the customer expectation. Product and service quality along with Quality management as a whole is playing a vital role in ensuring total customer satisfaction.

What Most of the Customer wants?

Most of the customers always consider 3 main factors while selecting or shortlisting any products or services. Typically these 3 factors are high quality product/service, competitive pricing and fast delivery. However it is extremely hard to meet all these 3 expectations at the same time and hence most of the organizations seem struggling to deliver all 3 requirements and end up delivering by meeting either 1 or 2 factors. However by having an effective quality management process in place will enhance the probability of overcoming the said challenges and organizations can always make a suitable trade off among the 3 expectations as per customer priority. To kick-start your career in project management, check out PMP courses and advance your career in this field. So the big question is which process of quality management to prioritize to experience the desired outcome? Should it be Quality assurance or Control quality?

Quality Assurance Vs. Control Quality

Quality assurance is about processes whereas Control quality is about products. Quality assurance is mostly proactive whereas Control quality is mostly reactive. Quality assurance happens as soon as the project starts and continues throughout the project whereas Control quality mostly happens towards the end of the project. Quality assurance is mostly related to prevention and Control quality is mostly related to inspection.

Top Cities where KnowledgeHut Conduct Project Management Certification Training Course Online

Project Management Courses in London Project Management Courses in Singapore
Project Management Courses in Melbourne Project Management Courses in Toronto
Project Management Courses in Sydney Project Management Courses in Perth
Project Management Courses in Bangalore Project Management Courses in Dubai
Project Management Courses in Mumbai Project Management Courses in Brisbane

Enhance your skills with our PRINCE2 Foundation certification classes. Gain expertise in project management and boost your career. Join now!

Final Thought

Although both are very essential for the desired outcome, it is preferable to assign higher weightage to Quality assurance then Control quality. It is believed that Prevention is better than Inspection. By prevention, we not only minimize the risk of any issues but also reduce the time, effort and cost investment in dealing with the issues. Although quality threat can be identified by performing both Quality assurance and Control quality, the impact and loss is always higher if it is detected later. By Quality assurance we not only identify any quality threat at the beginning but also minimize the impact and loss of those quality threat by taking proactive and appropriate actions before the threat is significant. Hence Quality assurance should definitely be paid special attention while implementing any Quality management system or process.

Master Right Skills & Boost Your Career

Avail your free 1:1 mentorship session

Kevin D.Davis

Kevin D.Davis

482 articles published

Get Free Consultation

By submitting, I accept the T&C and
Privacy Policy

SuggestedBlogs