Nithin, an MBA from IIM Bangalore and M.Tech from IIT Madras, has 10+ years of experience in product management, within data analytics, cloud, ERP and CRM domains. He works for Cognizant currently and is an adept writer in these domains of work.
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Project Delivery Management: Types, Phases, Methods, and Tips
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16th Sep, 2024
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Project Delivery Management is a complex process that requires a combination of skills, knowledge, and experience to ensure project completion. It involves monitoring the entire project lifecycle, starting from planning and execution till the project delivery and closure, while keeping it on schedule, within budget, and meeting the expectations of stakeholders.
Essential aspects of project delivery management include project scope definition, resource allocation, change management, and performance measurement. In this article, we will discuss the phases and processes of Project Delivery Management and some helpful tips for successfully delivering projects. With the help of training in Project Management and developing expertise in these areas, professionals can manage projects effectively and deliver value to their corresponding organizations. Let us get started.
What is Project Delivery Management?
Project Delivery Management is a process that includes planning, organizing, and controlling resources to deliver projects on time, within budget, and meeting stakeholders' expectations. It is a critical aspect of project management that ensures projects are completed successfully. The primary goal of Project Delivery Management is to ensure that the project is delivered on time and within budget while meeting the project's objectives.
What is the Role of a Project Delivery Manager?
The role of a project delivery manager is critical in ensuring the successful completion of projects. They oversee all aspects of project management delivery, including planning, execution, and closeout. PMP certification preparation courses provide individuals with the necessary skills for becoming effective project delivery managers.
A project delivery manager should master the nuances of managing projects effectively, ensuring project success, and delivering value for their organizations. In addition, they are expected to possess practical, hands-on experience in project delivery management, which enables them to apply their knowledge and agile delivery management skills in real-world work-based scenarios. This comprehensive skill set is vital for navigating the complexities of project delivery and achieving desired outcomes.
Types of Project Delivery Methods
One should understand that a contracted product/service is considered delivered successfully only if the client receives it on time and at the cost which is agreed upon. In practice, several project delivery methods are available, each with pros and cons. Here are some of the most common project delivery methods:
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1. Design-Build
Design-Build is a project delivery method where the owner contracts with a single entity to provide design and construction services. It is a collaborative approach where the design-build team works together for delivering the project.
Pros:
- Only one point of contact for both design and construction
- Faster delivery time due to overlapping design and construction phases
Cons:
- Limited owner control over design and construction decisions
- Potential for conflicts of interest between the design and construction teams
2. Design-Bid-Build
Design-Bid-Build is a traditional project management delivery method where the owner contracts with separate entities for design and construction services. The owner hires an architect or engineer to design the project, and then contractors bid on the project. This approach is used in the capital project delivery of large-scale construction projects.
Pros:
- Owner has greater control over the design process
- Contractors compete for the project, potentially leading to lower costs
Cons:
- Longer project delivery time due to separate design and construction phases
- Limited collaboration between the design and construction teams
3. Construction Management-at-Risk
Construction Management-at-Risk is a project delivery method where the owner contracts with a construction manager to provide pre-construction and construction services. The construction manager assumes responsibility for the project's cost, schedule, and quality.
Pros:
- Early involvement of the construction manager leads to more accurate cost estimates
- Greater collaboration between the owner, designer, and construction manager
Cons:
- Potential for conflicts of interest between the construction manager and owner
- Owner has limited control over the design process
4. Job Order Contracting (JOC)
Job Order Contracting is a project management delivery method where the owner contracts with a contractor for a set of pre-defined work orders. It is commonly used for maintenance and repair projects.
Pros:
- Faster project delivery time due to pre-defined work orders
- Cost-effective for smaller projects
Cons:
- Limited design flexibility
- Potential for disputes over pricing and scope of work
5. Construction Management Multi-Prime (CMMP)
Construction Management Multi-Prime is a project delivery method where the owner contracts with multiple prime contractors for different portions of the project. The construction manager coordinates the work of the prime contractors.
Pros
- Greater collaboration between the owner, designer, and prime contractors
- Enhanced command over the planning and building process
Cons
- Coordination can become more complex since the owner has to manage multiple contractors and sub-contractors.
- If there are any disputes, it may be more difficult to determine who is responsible for the issue.
- CMMP may not be suitable for smaller projects with limited budgets.
6. Integrated Project Delivery (IPD)
IPD is a collaborative project delivery method that involves the owner, designer, and contractor working together as a team. Integrated Project Delivery (IPD) is often also used in Agile delivery management. This approach is used in complex projects with large budgets and schedules.
Pros:
- Early involvement of all parties can lead to better collaboration, communication, and decision-making.
- Greater transparency and shared risk among all parties can lead to better project outcomes.
- IPD can result in reduced costs and project delivery time.
Cons:
- IPD requires a high level of trust and collaboration among all parties involved, which may be difficult to achieve.
- IPD may not be suitable for projects with limited budgets or tight schedules.
- The complexity of IPD can result in higher administrative costs.
Who is Involved in Project Delivery Management?
Project management delivery requires the collaboration of several key stakeholders, each playing a critical role in ensuring the project's success. These individuals bring different expertise and responsibilities to the table, coordinating efforts to achieve the project's goals. Let us look at each of these roles:
- Project Manager: Project Manager is responsible for managing the entire projects lifecycle from start to finish. They manage resources, organize team activities, and make sure the project is completed on schedule, within budget, and with the specific goals in mind. They also set goals, monitor progress, and ensure alignment with business objectives. Their role is crucial in balancing the scope, time, cost, and quality of a project while resolving issues and driving the project to successful completion.
- Product Owner: Product owner plays a crucial role in agile project management as the person in charge of creating a product's vision and managing product backlog. They ensure that the development team works in tandem with business objectives by serving as a link between the team and stakeholders. They are also responsible for deciding what features to prioritize, define scope of the product, and make sure that the needs of the consumer are addressed.
- Project Team Members: The project team consists of individuals with diverse skills and expertise required to complete the project tasks. This may include developers, designers, testers, subject matter experts, and other specialists. They work under the leadership of a project manager and are responsible for completing specific tasks and activities within the project scope.
- Business Analyst: A business analyst is responsible for bridging the gap between business needs and technical solutions within an organization. They play a critical role in identifying business requirements, analyzing processes, and proposing strategies to improve operations, reduce costs, and drive business growth. Business analysts work closely with stakeholders, including management, project teams, and end-users, to make sure that business objectives are met.
- Quality Assurance (QA) Engineer: Responsible for ensuring that the project deliverables meet the specified quality standards. They develop and execute test cases, identify defects, and work with the development team to resolve quality issues.
- Stakeholders: Stakeholders are individuals or groups who have an interest in the project's outcome. They may include clients, end-users, sponsors, and other relevant parties. Stakeholders provide input, feedback, and support throughout the project lifecycle.
4 Main Phases of Project Delivery
Whether IT project delivery or core engineering project delivery, the basic phases of project management delivery remain the same. A project delivery typically involves four main phases: Planning, Build-up, Implementation, and Closing Out of the project. Each phase of the project plays a crucial role in ensuring the success of a project. Let us have a closer look at these in detail.
1. Planning
The planning phase involves multiple steps including defining the project scope, objectives, and deliverables. The project manager is expected to establish a project plan, including a work breakdown structure (WBS), project schedule, project budget, and material and workforce resourcing plan.
2. Build-up
The build-up phase includes assembling the project team with relevant skills, defining roles and responsibilities for the team members, and establishing communication channels for the team to collaborate. The project manager is supposed to finalize the project plan, obtain necessary approvals, and secure required resources to facilitate successful delivery in project management.
3. Implementation
The implementation phase involves executing the project plan, monitoring the progress of the project, and managing changes in the project. The project manager should also manage the risks, issues, and stakeholder expectations.
4. Closeout
The closeout phase includes completing project deliverables, conducting final inspections, and obtaining final approvals for the project. The project manager should conduct an in-depth project review and must prepare a report on lessons learned.
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Tips for Project Delivery Management
Effective project delivery management is important in delivering projects ahead of time and within budget. Below are some tips which we are going to discuss in view of helping project managers in delivering projects successfully:
1. Developing the Scope Statement
One of the key steps in delivery management in project management is to develop a scope document. The scope document outlines the objectives, deliverables, and boundaries of the project, providing a clear understanding of the required accomplishments of the project. The scope document helps in managing the expectations of the project and preventing scope creep.
2. Conducting Stakeholder Analysis
Identifying and analyzing stakeholders is one more key aspect of project delivery management. Stakeholders, who are individuals or groups, will be interested in the project or are affected by its outcome. Conducting a stakeholder analysis helps us identify the stakeholders, understand their expectations, and manage the stakeholder involvement in the project.
3. Establishing and Communicating Project Plan
A project plan is a document that outlines the objectives of the project timelines, its resources, and deliverables. Establishing and communicating a project plan as part of project delivery management is critical. It helps keep all the stakeholders involved in the project on the same page by providing clarity and direction to the project team.
4. Reviewing the Work Breakdown Structure (WBS)
The work breakdown structure (WBS) is a hierarchical putrefaction of the project's deliverables and individual items of the project. The WBS helps us break down the project into manageable pieces by making it easier for managing and tracking the progress of the project. Reviewing the WBS helps us identify potential issues and risks, thus proactively addressing them.
5. Keeping Track of Actions, Issues, and Risks
Project delivery management involves tracking actions, issues, and risks that occur during the progress of the project. This activity helps identify potential problems in the project course and take corrective action to prevent them from escalating. By keeping track of actions, issues, and risks, project managers can ensure the project stays on track and deliver it successfully.
To summaries, achieving success in project delivery management requires a combination of effective planning, communication, stakeholder management, and risk management. Follow these tips and leverage appropriate project delivery methods to deliver projects on time and within budget, meet project objectives, and achieve stakeholder expectations.
Conclusion
Project delivery management is a prime component of project management, and mastering this skill helps professionals successfully deliver projects on time and within budget across industries. One can choose from a variety of project management courses and training programs which equip individuals with the required knowledge and skills for becoming effective project delivery managers. From understanding project delivery methods to mastering the four main phases of project delivery, these courses provide in-depth training on project delivery management.
By enrolling in KnowledgeHut's training in Project Management and PRINCE2 training and certification courses, you can learn to develop a scope statement, conduct stakeholder analysis, establish and communicate a project plan, review the work breakdown structure, and keep an eye on actions, issues, and risks. By getting the right training and guidance, one can become a successful project delivery manager and deliver value for one's organization.
Frequently Asked Questions (FAQs)
1. Why is project delivery management important?
Project delivery management is essential for ensuring projects complete right on time, within budget, and meet stakeholders' expectations. Effective project delivery management involves planning, monitoring, and controlling all aspects of a project to ensure its success. It helps organizations optimize resources, increase team productivity, and achieve strategic goals.
2. How can project managers improve project delivery management?
Project managers can improve project delivery management by focusing on critical areas such as planning, communication, risk management, and stakeholder engagement. They help develop comprehensive project plans and communicate effectively with team members and their stakeholders.
They can identify and mitigate risks proactively and engage with stakeholders throughout the project lifecycle for ensuring their needs are met. Additionally, project managers can use data analytics for tracking progress and making informed decisions.
3. What are some tools used in project delivery management?
There are several tools which are available in the market for project delivery management:
- Project Management Software: Tools like Microsoft Project, Asana, Trello, and Jira are commonly used for planning, tracking, and managing project tasks.
- Collaboration and Communication Tools: Slack, Microsoft Teams, and Zoom are widely used for team collaboration, facilitating seamless communication among project members.
- Project Analytics Tools: Tools such as Tableau and Power BI provide valuable insights into project performance, helping identify areas for improvement and ensuring project success.
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