All businesses want a little structure in their company affairs, especially regarding IT business procedures and IT assets. Various frameworks, to that end, provide blueprints for attaining essential corporate objectives such as compliance and security.
In this regard, two of the most prominent IT governance frameworks, ITIL and TOGAF, are extensively utilized by companies. Let's explore how they compare in terms of enhancing cyber security and digital resilience.
What are Business Frameworks?
A business framework is a procedure that serves as the foundation for the operating strategies that guide a company or organization. The business, organizational structure, strategic planning, and systems all influence the choice of a business framework.
The individual standards, regulations, and procedures that a firm employs to strengthen and improve its overall business operations are referred to as the business process framework. To enhance productivity, most businesses divide their departments or divisions into various processes.
This assigns specific duties in their work tasks to firm owners, directors, managers, and employees, all of which directly impact the output of each process. Charts and graphs, which offer firms a pictorial reference to describe process tasks and activities, are also used extensively in the business process framework.
What is TOGAF?
TOGAF or The Open Group Architecture Framework, or, is a well-known Enterprise Architecture approach and framework that is utilized by companies all over the world to increase company efficiency.
TOGAF is an approach to Enterprise Architecture development that includes a defined set of rules for organizational development aimed at assisting businesses in achieving their objectives in a timely and cost-effective manner.
TOGAF assists businesses in the creation of IT infrastructures that may be customized to match their unique needs. TOGAF supports businesses intending to organize the development process through a systematic method. This method can attain this goal of reducing errors, managing timetables, remaining on a budget, and integrating IT with business divisions to generate high-quality outputs.
What is ITIL?
ITIL stands for Information Technology Infrastructure Library, and it is the most extensively used IT Service Management framework in the world. ITIL directs an organization's and individuals' use of technology as a tool to promote business change, transformation, and development.
ITIL’s goal is to increase efficiency and improve performance while maintaining consistent service levels to meet defined service levels.
It enables organizations and individuals to deliver cost-effective IT Service Management, ITSM that is linked with the company's vision, strategy, and growth. It serves as a single point of contact for service providers and ends users.
Benefits of TOGAF
The following are some of the TOGAF's benefits:
1. TOGAF increases the efficiency of enterprise architecture development
An organization's architecture is a plan for how it operates, and it contains various key components such as IT infrastructure, departments, investors, and stakeholders. Due to market competitiveness, businesses must change their tactics regularly and cannot remain static.
Changes in technology can have a big impact on how a business is formed and operates. Designing and constructing a new company architecture takes time, effort, and talent. A trained TOGAF practitioner is an expert in enterprise architect development and can devise efficient solutions for decreasing risk and wastage, resulting in significant cost savings.
2. TOGAF can assist organizations in preparing for the future
The most important advantage of TOGAF-based architectures is that they can be reused multiple times. Once a company's architecture has been created, it can be refined and reused while making new system improvements.
A TOGAF online course covers how the architecture can be changed to reflect the new changes, enhancing IT capabilities and structures further.
3. Standardized Procedures
TOGAF's 'framework of frameworks' provides unambiguous architectural development procedures. This results in a complete and straightforward architecture development process with little complexity.
4. Adaptable to many enterprises
TOGAF provides all of the tools needed for businesses to design successful architectures. Rather than forcing an abrupt change, it allows the process to run organically and smoothly.
If your company has multiple locations, you'll need goals that set you apart from the competition.
TOGAF is so adaptable that it can create a framework just for you with the help of other frameworks.
The framework's key advantage is that it can be customized to match the demands of every organization. It's also scalable, as your team can easily implement it across all departments with few changes. Most importantly, the Open Group TOGAF provides updates and upgrades to ensure that it remains future-proof.
It aids in the reduction of the cost, time, and risk associated with corporate infrastructure development. Because of the increased flexibility and freedom, organizations can reap immediate benefits from deployment. This enables the company to grow steadily while also allowing for easy restructuring.
The framework isn't a magic bullet, but it gives teams the structure they need to integrate new technology. However, it will only function if qualified professionals implement it. This is critical for firms that are trying to become more agile.
Get to know more about is enterprise architecture relevant to Agile.
Benefits of ITIL
The Following are Some of the ITIL's Benefits:
1. Better IT-business alignment
One of the first key advantages of using ITIL v4 is that it brings together two divisions within a firm that might not otherwise collaborate: IT and business. Both business and IT may be quite isolated in many normal scenarios, focusing solely on their respective jobs and responsibilities. This lack of communication can quickly generate delays, causing delays in product planning, development, and release.
ITIL, on the other hand, ensures that business and IT targets remain aligned, ensuring that both teams have the same objectives and major goals. As a result of this collaboration, the business gains more accountability and clarity, allowing IT teams to provide faster complaint responses and release deadlines.
2. Risk Management, Service Disruption Management, and Reward Maximization
You can equip your team to manage change effectively, minimize business risk, eliminate service disruption or failure, and maximize your bottom line through continuous service improvement by using this proven system.
ITIL is capable of identifying and managing opportunities for service improvement. You may restore services, analyze causes, and prevent problems using incident management tools, concepts, and procedures.
Prevent organizations and their employees from wasting time and money on technological issues by reducing the risk of service disruption. By utilizing ITIL v4 to fix your company's technology challenges, you'll have more time to focus on your clients and user experience.
3. Improved service delivery and customer satisfaction
Customer service delivery will improve quickly as the business and IT divisions strengthen their communication. ITIL's overarching best practices are essentially designed to keep operating systems running smoothly, providing customers with the greatest possible user experience.
4. More stable service environment to support constant business change
Organizations that don't continually review and improve will get lost in the shuffle in the always evolving and changing digital ecosystem. Because of its consistent system monitoring and regular strategic reviews. ITIL's best practices will keep firms on top of the industry because of their flexibility and commitment to being adaptive.
5. Cost-cutting and cost-control
Another reason firms are hurrying to deploy an ITIL framework is to save money. It may not be simple, but it has the potential to lower expenses and improve overall service. You can precisely calculate and impact the demand for your services using ITIL management strategies.
This knowledge enables you to cut IT and company expenditures, enhance resource utilization, lower operating costs, and deploy cost-effective technologies.
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Key Differences Between TOGAF and ITIL
Particulars | TOGAF | ITIL |
Full Form | The Open Group Architecture Framework | IT Infrastructure Library |
Handle | Business Architecture | IT Services |
Focus | Enterprise Architecture | Service Management |
Role | TOGAF is a methodology and set of tools for developing an enterprise architecture | ITIL is primarily concerned with the delivery of information technology services |
Requirements | TOGAF ensures consistency in the development of new products or services while also addressing business needs | ITIL ensures that services are consistent between them by employing standard methods such as Change Management |
Career | Enterprise architecture is the focus of TOGAF | ITIL focuses on service management |
Salary | A TOGAF professional may earn an attractive average salary of $10,000 to $20,000 per year | ITIL and IT service management (ITSM) certified professionals earn an average of $98,212 per year |
TOGAF vs. ITIL: Which One is More Difficult?
TOGAF and ITIL both have an IT origin, are a set of best practices, and include a quality loop, but the loops do not overlap. ITIL covers running IT operations and delivering actual IT services; however, TOGAF does not cover the development and maintenance of a run-time environment, nor does it cover how services are developed and delivered.
While establishing business architecture is part of the TOGAF, ITIL's scope is confined to developing a successful and efficient IT department. Developing a business architecture is outside of ITIL's scope.
Despite their overlap, ITIL and TOGAF are more frequently used in tandem to improve organizational compliance, security, and overall digital resilience.
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TOGAF and ITIL certification Details
TOGAF Certification
The TOGAF for People Certification program is the popular IT service management online course that lays forth a well-defined path for career advancement.
TOGAF is divided into two categories: TOGAF Foundation and TOGAF Certified. To advance to the TOGAF Certified level, you must first pass the TOGAF Foundation exam. You must pass both the Foundation and Certified tests to advance to the certified level.
PART 1: TOGAF FOUNDATION
At this level, you'll be given 40 multiple-choice questions to answer over an hour. You must properly answer 22 questions (55 percent pass mark) to pass this test.
The test is a closed book; hence it is not open to referrals.
PART 2: TOGAF CERTIFIED
The TOGAF learning outcomes are tested in eight questions at the certified level (from eight scenarios). It's a 90-minute open book exam with a 60% pass rate.
ITIL Certification
There are four levels of ITIL certification to choose from. A project manager or CIO may only seek an entry- or intermediate-level certification, whereas a project manager or CIO may seek an expert or master status in ITIL.
The ITIL 4 certification levels are as follows:
1. ITIL (Information Technology Infrastructure Library) Foundation
The ITIL v4 Foundation certification explains the ITIL framework and allows candidates to view ITSM as an end-to-end operating model for the development, delivery, and continuous improvement of technology-enabled products and services. Candidates that need a basic understanding of the ITIL framework to use ITIL to improve ITSM or whose organization has embraced ITIL can benefit from the certification.
2. ITIL v4 Managing Professional
The ITIL Managing Professional stream teaches you how to run IT-enabled services, teams, and workflows effectively practically and technically.
3. ITIL v4 Strategic Leader
Learners in the ITIL 4 Strategic Leader stream get an awareness of how technology drives and guides corporate strategy.
4. Master in ITIL
The ITIL Master certification attests to your professional knowledge of ITIL's concepts, processes, and procedures in the workplace.
Should I Choose ITIL or TOGAF?
Areas such as technology architecture, information architecture, and IT solutions are included in both frameworks, but the level of depth varies. TOGAF is concerned with business architecture, whereas ITIL is concerned with IT services. Your decision between TOGAF and ITIL should be based on your personal preference or predisposition toward the subject matter.
Conclusion
In today's fast-paced world, gaining information and certification from professional institutes is essential; with Knowledgehut's TOGAF online course, you'll have the upper hand in no time.
Knowledgehut has a wide range of accredited courses available, and many people are enrolling in the IT service management online courses and obtaining information to keep ahead of the competition.