A certified Six Sigma Black Belt expert is a professional who knows and can explain and implement the Six Sigma principles and philosophies. These include tools and supportive systems. A Black Belt professional must have impeccable leadership skills and understand team dynamics. They work in a collaborative manner to assign team members and give them roles and responsibilities.
A Six Sigma Black Belt certification can add a professional advantage to your career. They have a thorough understanding of the DMAIC model. The model defines — define, measure, analyze, improve, and control — as the Six Sigma principles. This course will provide you with basic lean knowledge and concepts.
Six Sigma Black Belt Project Requirements
- The requirements for the Black Belt certification require two complete projects. These should be signed affidavits with 3 years of work experience shown in the same. The work experience should be in the Six Sigma Knowledge of Body.
- You also have to show a full-time work experience in a paid role. You cannot apply with any internship, freelance, or paid- internship.
- The project requires professionals to have innovative thinking capabilities and the knowledge of customer needs and requirements. Effective communication, along with leadership and other collaborative skills, are expected in the professional.
- A mindset that can work effectively and communicate easily is an add-on as it produces good financial results for the business.
- You are also required to have a passion for quality improvement.
- Professionals should know statistical tools and technologies that can be incorporated into the project.
Attributes of a Good Project
The Six Sigma approach consists of five attributes or phases. These five attributes are listed in the following order:
1. Define
The first phase in the Lean Six Sigma project is called the define phase. Defining phase has a problem and goal statement. You are required to state your problem and later define the goals accordingly. As the project leader for the Black Belt, you are responsible for creating a project charter, a developing process map, and other needs of customers associated with the same.
2. Measure or Count
The measure phase is also called the starting point of the project. Here the team will be working to select the right measures for the project. They will create a plan for the data collection. All the data about the baseline and the updated project charter is measured in Phase-2 of DMAIC.
3. Analyze
All the data that is collected and measured in Phase-2 is analyzed in Phase-3 of the DMAIC. You will closely examine all the processes and know the causes of the problems (if any). You can also use data analysis and process analysis tools to interpret the information visually.
4. Improve
After the measurement and analysis of the problem, phase 4 of the DMAIC is on improvement. You can brainstorm the possible solutions, design the future aspects and all the process maps to get the right solution. Make sure your solutions have positive outcomes. You can measure the improvement in the process and know about its risks.
5. Command and Control
The last phase of the DMAIC is control face. As the improvements are met, they need to be sustained. Comprehensive planning and monitoring of the developed and implemented protocols is done under the control phase. The improvement phase also has Lean Six Sigma principles that need to be maintained throughout the project.
We refer to these five as the DMAIC phases. This method provides a systematic approach to issue solving. Typically, the goal of Six Sigma is to solve a business problem. However, the potential of Six Sigma is such that it can be utilized to solve problems in almost every industry — sports, food, health, music, and so on. The meticulous and systematic approach of the Six Sigma methodology, as well as the comprehensive stages in the Six Sigma methodology, are the key reasons for this power.
Before delving into the phases, it's important to understand when this structured technique should be employed in issue resolution. Of course, the globe is riddled with a plethora of issues (and they make the world quite an interesting place). The difficulties, however, vary in complexity.
The Six Sigma methodology's goal is to assist you in determining which inputs or factors have a major effect on your output and then to optimise and control those inputs so that you receive the intended output.
By the time you get to the Control phase, you would have identified the major elements and discovered means to keep them under control so that you can consistently give the intended output. The Six Sigma methodology provides a logical, documented, data-driven, and long-term approach to solving corporate problems.
We have chosen a few of our projects to showcase, such as Lean and Six Sigma case studies and have completed a wide range of Lean Six Sigma projects around the world. Projects have been carried out in a variety of sectors and industries. Some projects are short, while others have taken months to complete. Some have proved complicated with several barriers, while others have been simple.
Lean Six Sigma Case Studies
1. Helical Wires for the Japanese Market
This Six Sigma case study examines how our client's manufacturer was able to enter into the Japanese market. Minor cosmetic concerns stopped their items from being approved by Japanese customers for nine years. Over the years, numerous attempts were made to solve the problem. Much money, time, and effort were expended in vain.
Resolved: When the DMAIC technique of LSSBB was finally applied to the problem, it was solved in three months. Two big Japanese clients accepted the product created using the new technique and settings. In just one year, the manufacturer sold $3 million in products to Japanese clients, representing a significant boost in revenue.
2. Drilling Fluids Company Reduces Inventory
This Six Sigma case study examines how we were able to dramatically cut inventory levels for our client in the oil and gas business. This was accomplished without reducing service levels. Within six months of the event, the company's inventory turnover increased by nearly 200 percent to 3.5 turns. It is still rising.
Resolved: As a result, tens of millions of dollars in cash savings and working capital reduction were realized. The project required a detailed Define phase along with the analyses. As the oil and gas business is complicated, the project had its goals defined, accurately measured and analyzed. It is a small project but requires a lot of effort.
3. Steel Hardware Productivity Improvement
This Six Sigma case study examines how we boosted efficiency for a steel hardware manufacturing company. Capacity was increased with no further investment. With the help of Lean Six Sigma principles, project heads were able to detect the problems. How productivity can increase, and the cut can be done, is carried around the analysis phase. Here, the project lead was able to work wonders.
Desired Results Achieved: Capacity and productivity both rose by over 25%. The factory may now work six days a week without having to turn down any orders. The output must be sustained with the other Lean Six Sigma principles.
4. Capability Reduces Costs
This Six Sigma case study examines how a company that manufactures formed steel wires easily cuts product costs. This was one of the simplest cost-cutting projects we had ever done, but it was effective. The project team used tools and other statistical techniques to draft the right solution. Although it was easy to define and analyze, implementing control was a hectic task. With the essential tools, the task was done.
Resolved: It is a fantastic example of how essential tools can help you save money. Product costs were lowered by an average of 1.3 percent. With around $30 million in sales of this product, this represented a direct cost savings of nearly $400,000.
5. Handling Time Reduction at the Call Centre
This Six Sigma case study examines how our client, a call centre, was able to significantly lower the average handling time of inbound calls. It was a relatively small project and required less time to complete. With the proper follow-ups in the define, and analysis phase, the measures were taken and increased to 18%.
Resolved: The average handling time was reduced by 18%. Capacity was also enhanced by 18% as a result of this. This resulted in annual savings in the millions of dollars in a call centre with thousands of inbound calls per day.
6. Reduced Days Sales Outstanding
This Six Sigma case study looks at a huge oil and gas firm that had acquired several smaller companies over the years and had plans to acquire several more. They needed a lot of money to achieve this. But with the help of Six Sigma fundamentals, the task was easy.
Resolved: They employed the most effective strategy for increasing cash flow — the simple fundamentals of Lean! Most sites' DSO was reduced to less than 100 days. This amounted to over a million dollars in savings for the majority of sites. Multiply it with over 50 sites in the area, and you have got a lot of money!
7. Online Prepaid Cellular Service Top-Up
This Six Sigma case study examines a cellular service provider's challenge with their online top-up system and how the DMAIC process was used to resolve them. These kinds of projects require an excellent Define phase. If you know what kind of problems and objectives you have to set within the cellular service, it becomes easy to comprehend it in the analytical phase.
Desired Results Achieved: With the proper measures, the registration success rate has risen to 91%. The success rate of top-ups has risen to 90%. This resulted in an increase in revenue of more than $300,000 each year.
8. Statistical Survey Analysis for Improvement
This Six Sigma case study looks at how a call centre used survey results to determine what steps to take. Most businesses utilize surveys to determine how well they are performing on various customer satisfaction criteria. This call center, on the other hand, used statistical approaches to examine the findings in order to get conclusive answers on the measures that needed to be taken to boost customer satisfaction.
Desired Results Achieved: As we all know, customer satisfaction is a statistic that takes time for actions to have an effect. Customer satisfaction increased by about 5% in the first six months after preliminary improvement initiatives were implemented. This is bound to rise when the spawning projects are done.
9. Lead Time Reduction in Aluminium Casting
This Six Sigma case study examines how a company that manufactures aluminum castings was able to boost productivity and cut production lead times by implementing Lean principles. This would increase if the spawning projects were done. The factory was able to complete a standard order in around two weeks.
Solved: Productivity and capacity were also increased. With the short lead time, the sales team honored their promise and enticed more buyers. Even better, the factory could readily accommodate these orders because they had recently increased their capacity with this project! Finally, the product's price dropped because it now required fewer overhead and labor person-hours.
10. Food Equipment Manufacturers Saved Dollars in Annual Warranty Claims
Large equipment purchases require a warranty to ensure protection against defects. It is essential for the customers to get the warranty so that the sale is not affected. If such companies fail to give warranty for their manufacturing food-processing equipment, they may lose customers. The warranty is essential, and if it is not handled well by the company, it can cause a massive loss for the company.
Solution: The companies are required to keep the costs under control and provide warranties to the customers. This is where the project leaders of the Lean Six Sigma Black Belt come to play their role. With their DMAIC model, the project heads can ensure a culture of operational excellence and continuous process improvement. They can help you cope with unnecessary payouts and pay your debts on time.
Conclusion
To truly comprehend what Six Sigma is, you must first understand its goal. When you understand the goal of the Six Sigma initiative, the Six Sigma measures and techniques come together and become clearer. Historically, the focus of Six Sigma has always been on reducing variance and enhancing process capabilities to reduce defects. KnowledgeHut Quality Management certification courses will help you advance your career by learning the in-demand quality management tools.
