10 Best Facility Management Software in 2024

Have you tried a dozen other facility management software, but none have achieved the expected operational efficiency?

If that’s a straight yes, it’s time to upgrade to the best office space management software. You can even book a demo session or avail a free trial for most of these top-ranked applications. The respective technicians ensure that you, as a facility manager and your team, get thoroughly accustomed to utilizing the full features.

Via these applications, invoicing, inventory management, scheduling service requests, and a bunch of other work becomes streamlined. So, instead of delaying further, let’s delve deeper to learn about the ten best facilities management software that are super-compatible with popular system integrations around the world.

What is Facility Management Software?

Facility management software is compact applications that enable property owners, company stakeholders, and facility managers to keep track of operations within a designated area. These systems are tactfully designed to summarize raw data into manageable insights.

With the help of top facility management software, you will be able to:

• Schedule work orders by comparing their urgency
• Closely monitor resource utilization within buildings or properties
• Conduct efficient space management
• Regulate safety and health-preserving actions
• Consistently monitor energy consumption units and ensure sustainability goals are met, etc.

Additionally, after installing open-source facilities management software, the property managers will be more competent in coordinating with all other departments remotely. It will directly impact the organization’s productivity by assuring that data flow is constant at all points.

Who Uses Facility Management Software?

As discussed before, facility management platforms have a wide range of applications. These analytical tools are the backbone of companies ruling in sectors like healthcare, commercial real estate, complex property management, government activities, etc. With their constant support, facility managers and HR personnel can optimize the vital factors influencing a company’s end services or products.

In 2024, the best facilities management software applications will aid in maintaining fruitful relationships with suppliers and other vendors. Thus, their usage is not strictly limited to asset management. In fact, their consistent measuring aspects contribute to many business strategic decisions.

Did you know that upGrad is offering globally recognized IT Service Management courses online? These skill enhancement programs make you eligible to operate top facility management platforms through an immersive learning experience.

10 Best Facility Management Software in 2024

For transparency and trustworthiness, we have referred to G2 and GetApp to construct the list of most efficient facility management software tools. Please note that the reviews have been rephrased so that our intended audience can smoothly grab the essence.

1. eFACiLiTY 

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eFACiLity is a comprehensive solution for smart workplaces, as most of its APIs allow seamless integration.

• Features
  1. Schedules preventive maintenance tasks, thus maintaining normal workflow
  2. Facilitates easy comparison of supplier rates and generates personalized purchase orders
  3. Meets sustainability goals
• Limitations
  1. The price is a bit toward the higher-end
  2. Some admin features are a bit complicated
• Pricing: Starts from $25/ month
• Customer Reviews and Ratings: Most users have complimented the platform’s simplified web interface. Also, they are satisfied with the service of highly professional customer support who are determined to help the users.
• GetApp Rating: 4.4/ 5

2. QuickFMS

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Considering QuickFMS can then be a wise option for your team, here are some things you must know about the platform:

• Features
  1. Offers some on-demand services like audit trail, personalized branding, express check-in/ check-out, etc.
  2. Comes with API plug-in
  3. Prioritizes work order management by collaborating with third-party tools
• Limitations
  1. Sometimes, the map loading times can be longer than usual
  2. System updates and product responsiveness rarely don’t go hand-in-hand, seemingly disrupting the workflow
• Pricing: Starts from $999/ month
• Customer Reviews and Ratings: This software product has an overall good reputation in the market. Most importantly, it is mobile-friendly and simplifies many complex operations, aiding in the cost issues of a company.
• GetApp Rating: 4.3/ 5

3. Brightly Asset Essentials

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Brightly Asset Essentials is an all-in-one resource management portal that connects various solutions within an ecosystem. It drastically reduces maintenance costs and contributes to shifting the focus towards profitability.

• Features
  1. The most highlighted features include asset tracking, resource lifecycle management, depreciation management, and historical reporting
  2. Offers a diversified range of training options via webinars, live sessions, recorded videos, and in-person
• Limitations
  1. No free trial
  2. Some tasks require more clicks than usual
• Pricing: The basic plan is ‘Education’ followed by three advanced membership plans. For personalized pricing, please contact the vendor.
• Customer Reviews and Ratings: Organizations that have to deal with detailed data analysis often prefer Brightly among the other top facility management software applications. The interface is too easy to navigate, and you can customize each segment, which allows easy handling of test cases.
• GetApp Rating: 4.2/ 5

4. AkitaBox

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For real-time data manipulation and execution breakdown, AkitaBox is a premium solution. Users mostly prefer this platform’s risk management modules that cater to optimized efficiency.

• Features
  1. Comes with additional segments specifically tailored for mid-sized businesses
  2. You get access to user-friendly reports and APIs that help automate maintenance planning and inspection
• Limitations
  1. Many integration facilities and premium consulting services are absent
  2. No free trial
• Pricing: Starts at $40/ month
• Customer Reviews and Ratings: Some of the top-liked features of AkitaBox across the internet include its 2D drawing, asset lifecycle management, and push notification systems. It also offers customizable forms that encourage more participation from partners.
• GetApp Rating: 4.4/ 5

5. RAM Facilities Management

It is an exclusive facilities management software that is widely acclaimed because of its innovations across various sectors. RAM Facilities Management comes with a combination of contractor and tenant portals that actively contribute to reducing management costs.

• Features
  1. The key maintenance management aspects include work orders, asset management, and mobile applications
  2. Premium consultation and integration services are also available
• Limitations
  1. Customer support can be problematic at times
  2. Free trial not available
• Pricing: Starts at $49/ month
• Customer Reviews and Ratings: When it comes to cost tracking and employee management, the RAM FMS is a great software. Currently, it is held as the best office space management software because of its unique dispatch management features. Also, the pricing is flat, which makes it more affordable for big companies.
• GetApp Rating: 4.5/ 5

6. ServiceChannel

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Servicechannel represents a group of work items that automatically handles chat, call, and lead requests. The sales team of the organization can thus concentrate more on innovations to upgrade the processes.

• Features
  1. Facilitates on-time predictive maintenance and qualification tracking
  2. You can create customized dashboards
• Limitations: Reporting capabilities are limited compared to similar platforms
• Pricing: Please contact the vendor for personalized quotes
• Customer Reviews and Ratings: The free trial period lets every user access the full features, which customers often compliment. Also, the app has vast use cases that make it relevant across several sectors.
• GetApp Rating: 4.2/ 5

7. IBM Tririga

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Typically curated for large companies, IBM Tririga is an ideal asset-tracking software that comes with 360-degree properties. Although it does not offer API, you can consider the tool for efficient contact management, billing, and inspection management.

• Features
  1. Helps with technician management
  2. Good for consistent work order management
• Limitations: Real-time data needs to be manually fed
• Pricing: Starts at $40/ month
• Customer Reviews and Ratings: The free trial period has impressed a lot of customers as it comes with many video tutorials. Also, the other efficient features have been pointed out as facility scheduling, commercial property management, and invoicing.

8. Hippo CMMS

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For sleek work order management both via desktop and on the go, Hippo CMMS is a great solution. It is trusted by leading organizations like Emerson, Kohl Wholesale, Rolls Royce, etc. The app is well-reputed for producing reports that authorize accountability and improve transparency between operations and management.

• Features
  1. Let’s the users view-compact site plans, production line drawings, and schematics
  2. Offers intuitive interfaces to make the teams more tech-efficient
• Limitations
  1. The scope for customization is limited
  2. Full functionality can only be expected for the desktop version
• Pricing: Starts at $35/ month
• Customer Reviews and Ratings: Most customers have highly talked about Hippo’s work order templates. Also, some premium features that prove to be highly useful are API access, a KPI dashboard, superior vendor management, and spare parts management. Given its simplified technicalities, it is a perfect integration for mid-sized and small businesses.
• GetApp Rating: 4.6/ 5

9. Facilio

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One of the leading names among the best facilities management software, Facilio, currently oversees more than 150 million square feet globally. It has all the tools required to make a work environment more productive and fun.

• Features
  1. Offers easy methods to configure APIs
  2. Gives you a quick lookup of floorplans, daily task checklists, maintenance requests, and more
• Limitations
  1. Doesn’t offer the appointment scheduling feature
  2. 3-D representations across the facilities are limited
• Customer Reviews and Ratings: On GetApp, almost 8 out of 10 reviewers showed interest in recommending Facilio to their peers. The app constantly strives to improve its functionality and integrate all the fundamental features, thus reducing companies' software-related costs.
• GetApp Rating: 4.0/ 5

10. FMX

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If you are looking for a fully configurable facilities management software that offers a free trial, then FMX would be an ideal choice.

• Features
  1. Provides you with key features like Ad hoc reporting, barcode scanning, acute database management, etc.
  2. Offers many advanced features for predictive maintenance
• Limitations: The customer support can take a bit longer to respond at times
• Pricing: The vendor presents personalized rates to its customers.
• Customer Reviews and Ratings: Many users have voted this application as a value-for-money purchase. It lets them add various plug-ins that help enhance the look and feel of their website. Also, as there are many implementation packages, FMX enables one to select the exact services their organization needs.
• GetApp Rating: 4.5/ 5

What Makes a Good Facility Management Tool?

These are three highly desired features in the top facility management systems:

1. 1-to-1 Asset Manager Dashboard

It is a common requirement which makes task allocation and deployment super simple. The account holder only needs to maintain a digital ID that they utilize to address complaints or tickets, delegate orders, and remove completed assignments. Everything can be accessed from a single section within the platform.

2. Seamless Inventory Management

By logging into this tab, facility managers can check stock usage and manage repeated orders to reduce company costs. Many free facility management software like MaintainX, ArcGIS, Fiix, etc., have hundreds of positive reviews across trusted platforms like GetApp as they offer comprehensive inventory maintenance solutions.

3. Transportation Request Hub

It is a good practice to record details like trip times, drop-off locations, mileage, etc., for streamlining communication between buildings and track shipping. The reputed software development firms have identified this opportunity and thus integrate a separate transportation request segment in their apps.

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Benefits of Facility Management Software

A superior maintenance management system or an end-to-end facility management software comes with the following advantages:

• It allows the best utilization of the available floor area
• The financial aspects are well monitored by keeping a check on the overhead expenses
• Overall, business decisions are much improved as the managers take action as per data-driven insights
• Also, FMS can synchronize with other automation tools to make daily operations faster
• Energy management is remarkably improved by controlling consumption at all points

Besides all these, the best facilities management software is evaluated based on their work order management, sustainability, and complaint nature.

How to Choose the Right Software for You?

Numerous factors cross a facility management team’s perspective while finalizing a system tracking routine maintenance tasks. Here are a few of them:

• Scalability and Customization: Selecting systems with room for improvement and broader applications is vital. Ensuring these two parameters are met guarantees an organization’s expansion. You learn this on-demand skill of choosing the right software from KnowledgeHut IT Service Management courses online.
• Training Complexity: The overall success of software within an ecosystem heavily relies on its user-friendliness. Hence, as a sound facility manager, you must be able to precisely foresee the learning curve of all your team members. It will directly impact the way you shape the following tutorial sessions and support channels and arrange for the necessary documentation.
• Cost of Ownership: Several of the best facility management software tools are marketed online, claiming very low upfront fees. However, the main problem arises when you calculate their maintenance and support charges. Therefore, while considering facility management software, it is compulsory to take note of integration costs, training costs, and other unavoidable expenses.
• Developer’s Reputation: Regarding software implementation, the vendor’s goodwill matters a lot. Thus, it is always recommended that customer feedback and reviews be checked and rechecked before product deployment.

Conclusion

The success of a facility management team greatly depends on the software they utilize. Therefore, much importance is given during the trial phase. Data security is a huge issue for companies these days. Therefore, a responsible property manager must conduct an incessant evaluation to fortify organizational safety.

When you read this guide, you will grab a brief list of what to check while picking the best facilities management software. However, the process isn’t easy, as every sector has its primary needs. Hence, the investigation process runs long, and having patience will be the major game changer, especially at the highest stage.

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