Accreditation Bodies
Accreditation Bodies
Accreditation Bodies
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KNOW MOREThe ITIL® certification scheme provides a modular approach to the ITIL framework and is comprised of a series of qualifications focused on different aspects of the ITIL best practices to various degrees of depth and detail.
The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITIL and the ability to focus their studies on key areas of interest. ITIL is currently evolving from ITIL3 to ITIL4 with a clear transition journey from one scheme structure to the other.
ITIL 4 Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT enabled services, teams and workflows. It is aimed at IT practitioners working within technology and digital teams across businesses.
ITIL 4 Managing Professional (ITIL MP) is a stream of four modules that are part of ITIL 4, the next evolution of ITIL. The four modules are:
For those who are already an ITIL® Expert (or have obtained 17 credits) in ITIL®V3, they can opt for transition easily to become an ITIL 4 Managing Professional, by taking ITIL®4 Managing Professional Transition Module.
Chandra M R (CMR) is going to speak about the following, which is helpful in understanding the ITIL4 and the certification scheme clearly
All ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery, responsible for managing and integrating stakeholders, those who focus on customer journey and experience, those who are responsible for fostering relationships with partners and suppliers, involved in digital services or digital transformation projects working within or towards high velocity environments, managers of all levels involved in shaping direction and strategy or developing a continually improving team.
This webinar will be organised for free via Zoom meeting platform on January 23, 2020. Limited seats available, please click here to book your seat in advance.
A professional having extensive experience in IT Governance, IT Service Management, Information Security, Consulting, Project Management, Customer engagement, Prospect conversion, Training, Audit and leading people & project teams. Poses’ excellent skills in defining and implementing effective policies and procedures & have excellent leadership, presentations and communication skills. Have handled the responsibilities in the areas mentioned below, for the projects across the globe, in IT & Telecom Industry.
Define IT Strategy, aligning to business strategy to meet business objectives
Define, Deploy and Monitor IT Services and IT Processes
To set and provide the direction to the IT Organization to achieve business goals & Objectives
Provide Consultancy Services & Project Management Services for ITSM, ITES & Telecom Projects.
Ensure the business retention and growth through effective business relationship management.
Achieving Service Delivery Objectives through Adherence to Quality & SLA needs, Improvement initiatives, Non-linearity derive etc.,
Conduct Training on IT Service Management & Project Management based on ITIL & PMP, and on Organization Processes etc.,
Certification & Training:
IT Service Management:
ITIL Expert
TIPA (Tudor IT Process Assessment) Lead Assessor
COBIT 5
ISO 20000 (Trained)
Project Management:
Project Management Professional (PMP)
PRINCE2
Quality Management: ISO 9001 (Trained)
Information Security: ISO 27001 (Trained)
Org Practices:
DevOps
HORENSO
A firm believer of that, “Business success can be seen only if customer see value in the services”, “Proactive Service Management is the secret of achieving service excellence”
Won 2nd Prize in the nation level debate competition on "Product, Program & Portfolio Management"
