ITIL® 4 and its alignment with Agile, DevOps and Lean

Overview

Are the companies today ready to embrace Industry 4.0? Disruptive technologies like artificial intelligence, blockchain, and the Internet of Things (IoT) are taking over businesses and the way individuals manage projects. How can the IT sector leverage these technologies to enhance their growth?

Change is imperative for the growth of any organization or individual, and ITIL® 4 helps them navigate it. Promoting a holistic approach to manage IT projects, the ITIL® V4 ‘looks forward’ with Agile and DevOps rather than looking ‘backward’. Join our webinar to learn how ITIL® 4 is shifting gears from a process-led delivery to co-created, value-driven delivery, how it breaks down the silo-work culture and in turn ensures faster growth. Explore how the latest addition to ITSM, ITIL® V4, aligns its framework with Agile, DevOps, and Lean.

In this one-hour webinar, you will learn about: 

• What are the new additions to ITIL® V4, compared to ITIL ® V3?
• How do agile methodologies foster an effective feedback mechanism
• Short term goals with sprints vs. traditional continual service improvement (CSI) process
• Bridging gaps between ITIL® and disruptive technologies
• Cultural shift with a mindset shift