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Build the skills that enable enterprises to successfully deliver IT services to customers. Learn how ITIL Certification provides a common language and tools that power collaboration within IT teams, to deliver value across the business. Start with the core concepts and definitions of ITIL 4—the latest evolution of the ITIL framework—and learn about the ITIL 4 service value system.
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The future is bright for service management, whether looked at through an IT lens or a business focus. Covid-19 has further put service management under the microscope and delivered business value rather than technology solutions. This demand is set to see an upward curve in the near future, making this a prime time for IT Service Management.
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The ITIL® framework for IT service management is used by approximately 45 percent of companies all across the world, according to estimates (ITSM). Validate your expertise as an ITIL professional with the ITIL 4 Foundation certification and take advantage of networking opportunities with the best in the industry.
..... View MoreUnderstand the core principles and concepts that drive the ITIL framework.
Explore the key components and processes that form the foundation of IT service management.
Learn how to align IT services with business goals and cater to customer requirements effectively.
Discover industry best practices to ensure efficient and effective IT service delivery.
Gain insights into the different stages of the ITIL service lifecycle and their significance.
Understand the various roles and responsibilities within an IT service management framework.
Learn how to handle incidents, problems, and changes in IT environments to ensure smooth operations.
Master the art of measuring and reporting IT service performance and quality metrics.
Discover the advantages of implementing ITIL practices and their positive impact on enterprise success.
Learn effective strategies to implement ITIL principles and foster a culture of continual improvement.
On an average, an ITIL® certified Incident Manager earns INR 547,156 in Noida. The lowest annual salary is INR 297k, with INR 992k being the highest for Incident Manager in Noida.
The range of the annual salary of an ITIL® V3 certified Problem Manager is between INR 5,62,161 - INR 22,70,447.
An ITIL® certified Change Manager in Noida gets paid INR 639,398 annually. The annual salary varies between INR 3,10,600 - INR 12,08,458.
The annual salary of ITIL® certified Business Relationship Manager in Noida is INR 5,71,315. The minimum annual income for the job is INR 2,91,231 and maximum annual income is INR 15,00,000.
With an ITIL® certification in Noida, a Project Manager earns INR 13,52,733 per annum. The yearly income ranges between INR 4,81,653 to INR 18,65,943.
The average annual pay for a Service Delivery Manager in Noida with ITIL® certification is INR 10,38,534. The minimum annual pay for the role is INR 2,55,917 and maximum annual pay is INR 19,57,428.
The following are the ITIL® V3 Service Strategy roles and responsibilities with their respective salaries in Noida:
Sl No. | ITIL Roles | Responsibilities | Salary in Noida (per annum) |
1. | Business Relationship Manager | The main role of a Business Relationship Manager is to identify the needs of the customer. The role also requires ensuring that the service provider meets the needs with suitable services, thus maintaining positive consumer relationship. | INR 650,000 |
2. | Demand Manager | A Demand Manager’s responsibility is to understand, anticipate and influence the demands of the consumers | INR 5,89,661 |
3. | Financial Manager | A Financial Manager’s responsibility is to manage the service provider’s budgeting, accounting and charging requirements. | INR 981,130 |
4. | IT Steering Group (ISG) | The IT Steering Group is formed of the IT and business’ senior management. Their role is to review the strategies of IT and business and ensure they are in line with each other. | |
5. | Service Portfolio Manager | The responsibility of Service Portfolio Manager is to develop the capabilities and offerings of the IT service provider. The Service Portfolio Manager also cooperates with the ISG for deciding on the strategies for serving customers. | INR 3,30424 |
The following are the ITIL® V3 Service Design roles and responsibilities with their respective salaries in Noida:
Sl No. | Roles | Responsibilities | Salaries (per annum) |
1. | Applications Analyst | The main responsibility of an Applications Analyst is to provide support through the lifecycle of an application by managing and analysing it. | INR 615,284 |
2. | Availability Manager | IT services’ availability is analysed, measured, defined, planned and improved by the Availability Manager. | |
3. | Capacity Manager | The Capacity Manager ensures proper deliverance of services and infrastructure. The role also involves making sure performance targets are met in a cost-effective and timely manner. | |
4. | Compliance Manager | A Compliance Manager performs the job of ensuring consistency in employment of accounting and other practices, with the standards and guidelines being followed. | INR 3,95,932 |
5. | Enterprise Architect | An Enterprise Architect maintains the EA (Enterprise Architecture) of the business and its interrelations. | INR 11,68,272 |
6. | Information Security Manager | Information Security Manager makes sure the data, information, assets and IT services remain available, confidential and coherent. | INR 1,443,743 |
7. | IT Service Continuity Manager | IT Service Continuity Manager helps manage potential risks that could have a serious effect on IT services. | |
8. | Risk Manager | The role of a Risk Manager is to identify, control and assess risks by analysing business assets’ value. | 10,00,025 |
9. | Service Catalogue Manager | The Service Catalogue Manager keeps the Service Catalogue updated, making sure all the information is accurate. | |
10. | Service Design Manager | The Service Design Manager produces secure, resilient and quality designs to ensure new and improved services | |
11. | Service Level Manager | Service Level Managers have the responsibility to ensure appropriate Operational Level Agreements, Underpinning Contracts and Service Management processes for agreed targets at the service level. | INR 4,50,000 |
12. | Service Owner | Service Owners correspond to the role of Service Level Manager during the negotiation of OLAs (Operational Level Agreements) | |
13. | Supplier Manager | A Supplier Manager makes sure the commitments in supplier contracts are met and the contracts are in line with business’ needs. | |
14. | Technical Analyst | The role of a Technical Analyst is to help with IT infrastructure management by providing technical assistance. | INR 4,50,00 |
The following are the ITIL® V3 Service Transition roles and boards with their respective responsibilities and salaries in Noida:
Sl No. | Roles | Responsibilities | Salaries (per annum) |
1. | Application Developer | The role of Application Developer is developing and maintaining custom applications and providing the necessary IT service functionality by customization of software vendors’ products. | INR 2,90,388 |
2. | Change Advisory Boards (CAB) | The CAB does the job of advising the Change Manager on assessing, scheduling and prioritizing changes. | |
3. | Change Manager | The Change Manager is responsible for making changes that benefit IT services without causing much disruption. | 639,398 |
4. | Configuration Manager | Configuration Managers maintain information regarding Configuration items, which are essential for delivering IT services. | INR 10,75,000 |
5. | Emergency Change Advisory Board (ECAB) | A subset of CAB, the ECAB takes decisions regarding emergency changes that have huge impact. | |
6. | Knowledge Manager | Knowledge Manager increases efficiency through gathering, storing, sharing and analysing information and knowledge. | INR 6,89,773 |
7. | Project Manager | The Project Manager plans and coordinates resources, thus allowing deployment of a big release within estimated time, quality and cost. | INR 4,45,572 |
8. | Release Manager | Release Managers perform the role of protecting the live environment’s integrity and ensuring the release of right components. | 10,33,687 |
9. | Test Manager | The responsibility of a Test Manager is to make sure that the deployed services and releases meet the expectations of customers and new services are supported by IT Operations. | INR 13,81,313 |
The following are the ITIL® V3 Service Operation roles and boards with their respective responsibilities and salaries in Noida:
Sl No. | Roles | Responsibilities | Salaries (per annum) |
1. | 1st Level Support | The responsibility of the 1st Level Support is to register received incidents, classify them and immediately respond for restoring an IT service that has failed. | |
2. | 2nd Level Support | When the 1st Level Support is unable to solve an incident, the 2nd Level Support takes over. If they fail to get a solution, they pass on the Incident to Problem Management. | |
3. | 3rd Level Support | 3rd Level Support comprises of third-party suppliers, who provide Incident solutions when the 2nd Level Support requests it. | |
4. | Access Manager | Access Managers prohibit non-authorised users from accessing and grant authorized users usage rights for a service. | |
5. | Facilities Manager | The physical environment of the location of IT infrastructure is managed by Facilities Managers. Power and cooling, environmental monitoring and building access management are some of the examples. | INR 4,46,052 |
6. | Incident Manager | The role of an Incident Manager is to perform the necessary reporting for Incident Management Process to be implemented effectively. | INR 517,988 |
7. | IT Operations Manager | The IT Operations Manager performs the task of ensuring timeliness and reliability of operational activities on a daily basis. | INR 6,20,000 |
8. | IT Operator | IT Operators perform regular operational activities such as taking backups, installing data centre equipment and making sure the scheduled jobs are carried out. | x |
9. | Major Incident Team | The Major Incident Team work on resolving Major Incidents. The team is led by Incident Manager and comprises of technical experts and IT managers. | |
10. | Problem Manager | Problem Manager’s responsibility is to manage problems’ lifecycle for preventing Incidents from occurring and minimizing unavoidable Incident’s impact. | |
11. | Service Request Fulfilment Group | The speciality of Service Request Fulfilment Group is to fulfil specific Service Request types. |
The following are the ITIL® V3 Continual Service roles and responsibilities with their respective salaries in Noida:
Sl No. | Roles | Responsibilities | Salaries (per annum) |
1. | CSI (Continual Service Improvement) Manager | CSI managers manage improvements to services and processes related to IT Service Management | |
2. | Process Architect | The Process Architect’s responsibilities include Process Architecture maintenance, while ensuring coordination of process changes and seamless cooperation of processes. | INR 7,46,000 |
3. | Process Owner | A Process Owner is responsible for a process sponsorship, design and continuous improvements as well as the process metrics. |
The PDCA (Plan-DO-Check-Act) cycle is the method that should be adopted for ITIL® V4 Certification exam: The cycle includes:
Planning: You should make a study plan and based on the ITIL lifecycle. Taking practice tests is recommended.
Doing: This step involves implementing what you plan and put it into action
Checking: After the implementation is done, you should assess yourself by checking your scores and figuring out areas that need improvement.
Acting: This step involves making improvements in areas that need betterment. Continue to revise, take tests and review.
Providing technology-oriented assessment and testing, Prometric is a leader in test delivery and development solutions. Their solutions allow clients to launch well-developed testing programs and measure the data and results in an accurate manner. The tests are completely flexible with the help of the Internet and a strong network with over 160 countries having over 10,000 test centers.It is an ETS subsidiary that administers, delivers and develops over 10 million tests on an annual basis. They have around 400 different clients from varying fields like finance, academic, informational technology, government, corporate, professional and healthcare.
Prometric allows online registration of ITIL® V4 Foundation exam. Visit prometric.com and register for the exam by following the steps given below:
Step 1: When you visit the Prometric website, look for the option “SCHEDULE MY TEST” which can be found on the slider in the homepage. Click on that option.
Step 2: Upon clicking, you will be redirected to a page that requires choosing the ITIL® Foundation exam sponsor. The name of the test sponsor you need to select is PeopleCert.
Step 3: When you select PeopleCert as the test sponsor, you will be redirected to its product page. There, you can find the exams that PeopleCert conducts.
Step 4: You will find a “SCHEDULE MY TEST” option on that page. Click on it.
Step 5: Next step requires selecting your country. Choose ‘India’ from the given list for scheduling your exam appointment in Noida. Click ‘Next’ after you have selected the right country.
Step 6: You will be redirected to a page that provides registration information and requirements like what needs to be brought to the testing center. Read the information provided and click ‘Next’
Step 7: You will be taken to one more information page with Privacy Policy Review. Before clicking ‘Next’, you need to agree to the mentioned conditions.
Step 8: Next, you will be required to confirm your pre-approval for the examination accommodation.
Step 9: This step involves entering the first four alphabets of your Last Name along with your Eligibility ID.
Step 10: If a match for the information provided by you is found, you will be redirected to a page that provides the date and time options available for the exam. Select your preferred choice of date and time.
Step 11: Once the test center is selected and other necessary information is provided, your appointment is verified and completed.
A part of Pearson, Pearson VUE is the worldwide leader in computer-oriented testing of academic, IT, professional and government programs. Over 450 credential owners across the world prefer it for testing programs.
Pearson VUE is preferred by credential owners to help develop, manage, deliver and grow their testing programs. Pearson VUE handles high stakes of online practice examinations and proctored tests required high security testing environments.
Test center for ITIL® exams in Noida can be located by visiting pearsonvue.com. Following steps should be followed:
Step 1: Select the “Schedule an exam” option in the drop down menu available after clicking “For test takers” option.
Step 2: In the next page, you need to select ‘PeopleCert’.
Step 3: Selecting ‘PeopleCert will lead you to its page. On the right side, you can locate the “Find a test center” option. Click on it.
Step 4: You will be redirected to a page that allows searching for test centers according to locations. Type in ‘Noida’ in the search bar of the page and click the ‘Search’ option
Step 5: You will get a search result with location of test centers in Noida listed.
The nearest Pearson VUE test center in Noida is:
Pearson Professional Centers-Noida
Ground floor, 1A/1,
S.B. Towers,
Sector 16A,
Noida, Uttar Pradesh
201301
India
Phone:
+91 120 4152465
Following are the Prometric Testing Centres in Noida:
The cost of ITIL® Certification includes its examination. This fee differs as per the level of the examination. The given chart details the fee according to the level of ITIL® Exam:
Sl No. | ITIL® Exam Cost (V3 & V4) | Price for India | ||
1. | ITIL®V3 Foundation | £236.00 | ||
2. | ITIL® V4 Foundation | £236.00 | ||
3. | ITIL® Intermediate | Service Lifecycle Modules | Service Strategy | £283.00 |
Service Design | £283.00 | |||
Service Transition | £283.00 | |||
Service Operation | £283.00 | |||
Continual Service Improvement | £283.00 | |||
Service Capability Modules | Operational Support and Analysis | £283.00 | ||
Planning, Protection, and Optimization | £283.00 | |||
Release, Control, and Validation | £283.00 | |||
Service Offerings and Agreements | £283.00 | |||
4. | ITIL® Practitioner | £389.00 | ||
5. | ITIL® Managing Across the Lifecycle | £283.00 |
The cost of course for ITIL® V4 Certification in Noida with instructor-led training ranges from INR 17,999 to 19,999. Usually, the certification training provides flexible access to online training for 90 days.
There are certain components that add to the overall cost for ITIL® V4 Certification, such as ITIL® Practice Tests and ITIL Study Guide. The paperback edition of the study guide for ITIL® costs $30. You can cut down the cost a bit by availing a soft copy instead of the paperback.For the ITIL® V4 Certification exam, free practice tests can be taken online. If you wish to go a bit further, you can purchase practice tests provided by some professional websites for the exam. The cost of these practice tests range between $25 and $50.
When you are looking to find the best training institutes for ITIL® V4 Certification, there are a few factors you need to consider, including:
Various professionals can take ITIL® V4 Certification Training, including:
The prerequisites that should be taken into consideration while selecting the best trainer in Noida for ITIL® V4 Certification include:
The ITIL® V4 Certification Classroom Training in Noida costs approximately INR 19,999. Generally, the classroom training is 1 or 2 days long.
When you undergo the training for ITIL® V4 Certification in Noida, you will gain a better understanding of the process involved in service management. The framework of ITIL is designed to make sure the service delivery is predictable and consistent across different units, processes and organizations. Following are the benefits of training to get ITIL® V4 certified:
Improved productivity: During the training, you will have a better perception of the framework of ITIL. This will help in better management of work. You will also better understand the application and needs of the ITIL processes and activities. As a result, you will be more productive and efficient in your work.
Improved income: With an ITIL® V4 certificate, you will be able to find better prospects for your job. You will gain an advantage over other candidates who don’t have the certification in ITSM field. With an ITIL® certification, professionals are likely to get an increase of over 15% in their average annual income. The earnings can vary considerably from person to person, depending on how much experience he/she has. Still, you are bound to get improved income once you are ITIL® V4 certified.
Better recognition: When you are certified with ITIL® V4, you are likely to get better recognition for your skills and expertise in your organization’s service and process management. From your colleagues to your seniors, everyone will respect how you manage the services in an effective manner.
Better understanding of terminology: With ITIL® V4 Certification Training, you gain more exposure to the framework of ITIL. As a result, you will get to know more about the terminologies commonly used in different countries and industries
Improved perspective: When you are training for ITIL® V4 Certification, you get more comprehensive details about the role that IT infrastructure and services play in different businesses. With that kind of perspective, you realize the bigger scenario, which shall allow you to contribute better to your organization.
Immersive Learning
Work-like Experiences
Outcome-Focused
Blended Learning
KnowledgeHut has empowered thousands of professionals with certifications in ITSM.
Activities, team-based exercises, practical case studies: High energy workshops with hands-on learning.
Theoretical and practical learning backed by mock tests. We’re right by you for any certification assistance.
One-to-one mentorship, real-world tips and time-tested techniques from accredited expert practitioners.
Webinars, e-books, tutorials, articles, and interview questions - we're right by you in your learning journey!
Six months of post-training mentor guidance to overcome challenges in your ITSM career.
In case of an unsuccessful attempt, put your worries at ease by opting for the Take² Re-sit Exam Option at the time of registration with the help of your learning advisor. Retake the exam for a fraction of the price and get 6 months from the date of the initial exam to prepare for your second try which you can schedule at your own convenience and attempt from the comfort of your home or office.
Find peace of mind with a second chance to conquer demanding exams and secure your future against unforeseen challenges.
Enjoy an extended preparation period of up to 6 months from your initial exam date, providing ample time to thoroughly ready yourself.
Experience ultimate convenience as you schedule your re-sit exam at the time that suits you best, all from the comfort of your home or office.
Learning Objectives
Learn about ITIL4, its features, principles and benefits.
Learning Objectives
Explore key concepts on service, its management and value. Learn about stakeholders, products and service relationship.
Learning Objectives
Learn in detail about the guiding principles of ITIL.
Learning Objectives
Learn more about ITIL service value system, chain and streams.
Learning Objectives
Learn more about ITIL service value system, chain and streams.
Learning Objectives
Learn more about different types of ITSM.
Our ITIL Foundation Course program is designed to help you learn the fundamentals of the ITIL framework and launch a successful ITSM career. By the completion of the ITIL course online, you will have the knowledge and skills to:
Our ITIL Foundation Training Course is designed to provide you with all of the skills you'll need to be a successful ITSM practitioner. You will gain practical skills in the following ITSM principles:
The Information Technology Infrastructure Library (ITIL) 4 Foundation Certification has many advantages:
This training is for anybody interested in improving their service management skills:
A number of our clients have affirmed that KnowledgeHut provides the best ITIL course in the market
The ITIL Foundation course and the accompanying ITIL4 Foundation test have no prerequisites.
Once you have gained ITIL4 Foundation, you can consider the ITIL4 Managing Professional Modules, a stream of 4 Modules that include:
Completing the ITIL Foundation Training Online program will earn you 16 PDUs. These can be used for recertification from PMI® Inc.
For further information about PDUs, please reach us at support@knowledgehut.com.
AXELOS, a world-renowned organization focused on administering, developing, and growing the worldwide best practice portfolio of ITIL, offers the ITIL Foundation Certification.
For the Foundation test, you can study on your own or enroll in a different type of education, such as remote learning. If you do decide to train with a provider, make sure they are an AXELOS Accredited Training Organization.
There are two ways to get the ITIL Foundation certifications:
Join an ITIL training online course with an Accredited Training Organization (ATO). KnowledgeHut is an ATO with PeopleCert® and a certified partner of AXELOS. Your exam fee and more are included in the course fee, and you will receive extensive exam preparation assistance.
Step 1: Step 1: Register for KnowledgeHut’s ITIL Foundation course online and attend the 2-day training.
Step 2: Take the online ITIL Foundation exam (you will receive the exam key from PeopleCert®). Get a minimum score of 65% in this 60-minute closed-book exam.
Step 3: Download the ITIL Foundation certificate and become a leader in your ITSM team!
Prepare for the exam on your own, buy an exam voucher and schedule the exam. You will obtain the certification only on adequately clearing the exam.
Yes, the (ITIL) Information Technology Infrastructure Library (ITIL) Certification course needs to be renewed after a period of 3 years from the date that the certificate is awarded (as of January 2023). Renewing your certification enables you to demonstrate your commitment to continuing professional development. It also demonstrates the value of your knowledge of ITIL to employers, peers and colleagues.
There are three ways to renew PeopleCert certifications:
In line with PeopleCert guidelines, you will receive a Proof of Course Attendance / Participation from KnowledgeHut. With this letter in hand, you can confidently showcase your dedication to building proficiency, as it holds significant recognition within the professional landscape. Once you clear the requisite PeopleCert exam, you will then achieve the PeopleCert certification.
The exam is conducted through PeopleCert®. (KnowledgeHut is an ATO with PeopleCert®.)
The ITIL 4 Training Foundation certification exam is an online, closed-book exam. The format is:
The Foundation exam covers Continuous Service Improvement, Service Strategy, Service Design, Service Transition, and Service Operation.
After you finish your the 2-day ITIL Foundation classes, PeopleCert® will send you an email with all of the information you need to take the test.
No, you will be given a 60-minute time limit and will not be able to pause the exam. If you accidentally close the window, then you’ll be able to reopen it immediately. If your exam page freezes, simply reload your browser and you'll be able to resume where you left off. If you have difficulty with your web browser, you can use the start link in your email to return to the previous question.
If you fail, you can pay an extra fee to have the ITIL Foundation test re-evaluated. If the verdict is in your favour, the re-evaluation charge is refunded. If it isn't, you'll lose your appeal fee and will have to purchase a new exam voucher.
At upGrad KnowledgeHut, we strive diligently to make sure that your learning experience with us is second to none and you are assured of the highest standards of quality. However, if for any reason your expectations are not met, we will process refunds in accordance with our Cancellation, Refund, and Deferment Policy.
Yes. The PeopleCert® allows you to retake the ITIL Foundation exam if you fail.
Yes. PeopleCert® allows you to retake the ITIL Foundation exam as many times as you’d like. However, there is a cost associated for each attempt.
After your answers are officially submitted to them by the exam supervisor, PeopleCert® announces the final results within 2 business days. Your PeopleCert profile must be full in order for your Official Results to be issued.
The ITIL4 Foundation workshop at KnowledgeHut is delivered through PRISM, our immersive learning experience platform, via two modes of delivery:
Blended learning:
On-Demand Self-Learning:
All of KnowledgeHut’s ITIL Foundation Certification online training is delivered by experienced accredited experts who are:
Our committed staff of trainers provides training that meets or exceeds the AXELOS level of excellence. Every candidate receives the same high-quality content irrespective of the trainer and the location.
Previously, the traditional in-person ITIL certification training was a 16-hour, 2-day training event. The ITIL certification online training has been extended to 14-16 hours.
Unlike an in-person session, which features two classes that are typically 7 to 8 hours long, the online ITIL classes for the course are separated into multiple shorter sections. The teacher will communicate with the participants via equipment such as a camera, and participants will be able to digitally work with one another.
To give you a fully immersive learning experience, our courses are divided into three parts: pre-workshop, workshop, and post-workshop. Thousands of ITSM professionals we've helped upskill have found our tried-and-true workshop structure to be effective.
Our ITIL course is characterized by its highly engaging, immersive learning environment. You get to learn, practice, assess, get insights on your learning, and personalize your learning journey. Many of our students have testified that KnowledgeHut provides the best ITIL Certification in the market.
LEARN: Self-learning videos, smart flashcards, interactive eBooks, and recall quizzes may all help you remember what you've learned. You may also use collaborative social learning, such as discussion forums and group and one-on-one texting, to increase your learning potential.
PRACTICE: Case studies and real-time simulations help you gain confidence and get productive from day one.
ASSESS: Assess your skills at every stage with a variety of questions ranging from multiple choice to code-based, completely auto-graded by the system. Micro "work-like" experiences are provided via assignments and projects inside our inbuilt and intelligent growth environment. Test your subject matter comprehension through diagnostic, module level, and final assessments.
GET INSIGHTS: You gain deep insights on your development based on your performance in exams, assignments, and projects, which help you identify areas where you excel and where you need to improve. All you have to do is follow the instructions and improve your skill level from where you are to where you want to be.
PRISM is KnowledgeHut’s state-of-the-art learning experience platform. PRISM is designed to provide a highly engaging, immersive learning experience with you at the center of the learning.
PRISM supports all types of courses, including on-demand self-paced learning, blended learning, and live virtual classes. Here are some key features of the platform:
The ITIL4 Foundation course material comprises of the study plan and all relevant assignments, assessments, or case studies. All the course material will be available on PRISM.
The ITIL4 Foundation Training sessions would be auto recorded on PRISM, subject to permission by AXELOS and the instructor. Based on the permissions, you would have lifetime access to the video recordings of the sessions as well.
Our workshops are currently held online and anyone with a stable internet from anywhere across the world can benefit from this to get ITIL certified. You can check out the schedules here.
Schedules for our upcoming workshops in Agile and Scrum can be found here.
You will receive a registration link from PRISM to your e-mail id. You will have to set your password, log in to our Immersive Learning Experience platform and start your learning journey.
You will have lifetime access to the entire Self-Paced Learning material including on-demand videos, assessments, quizzes, ebooks/case studies and more.
You can attempt the recall quizzes any number of times. Assessments can be taken twice.
We currently use the Zoom platform for video conferencing and will soon be adding more integrations with Webex and Microsoft Teams. However, all the sessions and the recordings will be available right from within our learning platform. Learners will not need to wait for any notifications or links or install any additional software.
Yes, there are other participants who actively participates in the class remotely. They can attend online training from office, home, or any other suitable place.
In case of any queries, our support team is available to you 24/7 via the Help and Support section on PRISM. You can also reach out to your workshop manager on your workshop group messenger.
If you miss a class, you can access the class recordings from PRISM at any time. At the beginning of every session, there will also be a 10-12 minute recapitulation of the previous class.
You will get the benefit of both since this is a blended learning workshop.
No, you will not yet be able to join the training through phone or tab. Please be prepared to join the training on your laptop or desktop.
If you get disconnected during the training, you will have the option to re-join within about half an hour subject to accreditation body guidelines and the instructor’s preference.
Should you have any more questions, please email us on support@knowledgehut.com and we will be happy to get back to you.
Noida, a booming city in Uttar Pradesh and developing IT hub in NCR, is a small yet, a very well-planned city. Noida enjoys the highest GDP in Delhi NCR and hence, attracts people from all over India in search of better opportunities. You will love Noida for its typical north Indian cuisine, lavish apartments, extravagant shopping malls with a huge variety of brands to choose from and a thoroughly cosmopolitan crowd from all corners of the country. Noida is a hub for multinational firms investing heavily in IT and IT services. Many big international companies have their Indian branches operating out of Noida. Noida enjoys a special economic zone status, a suburban atmosphere and is very well-connected through the metro to Delhi and other regions in the NCR. Enrich your IT aptitude to meet the requirements of your role by opting for an e-learning course from KnowledgeHut. About the Course The purpose of ITIL (Information Technology Infrastructure library) is to deliver business value, documenting the process, functions and roles of IT service management. ITIL certification in Noida will make you an expert in delivering predictable and efficient customer service. By enrolling for ITIL foundation training in Noida you will be able to help your company to become IT service partners and not merely backend support. ITIL foundation online training in Noida will give you alternatives on how to suit IT practices with business needs. New Alternative ITIL comprises of 5 volumes which are ITIL service strategy, ITIL service design, ITIL service transition, ITIL service operation and ITIL continual service improvement. These volumes are reviewed from time to time to adapt to any change in the IT industry. Hence, the ITIL foundation certification trainingin Noida will guide you to deliver more professional service leading to improved customer satisfaction. Increase your competence, productivity and compatibility by successfully completing ITIL foundation certification online in Noida. Keeping Ahead of the Curve ITIL Certification online training in Noida will help you to get a clearer view of IT costs and assets and reduce hidden costs. ITIL foundation classroom training will give you an insight on how to understand IT from a service perspective and also how to apply consistent practices across the entire IT services lifecycle. ITIL is a standard set of practices that are used worldwide in order to value and maintain the service benchmark. Information technology infrastructure library ITIL certification in Noida is the only way you can improve customer relationship by delivering improved services. KnowledgeHut Empowers You Become a part of a very well-planned training course with KnowledgeHut and at a price that will be very easy on your pocket. The training will prepare you to successfully clear your foundation exam and master the key concepts of technology and architecture for continual service management.
KnowledgeHut provides a comprehensive immersive learning experience, equipping learners with the knowledge and skills to pass the exam in the first attempt. Our simulation exams, mock tests, assessments and quizzes, clubbed with our exam guidance will boost your confidence. If you don’t pass the ITIL Foundation exam on your first attempt, we’ll refund your course fee.
At KnowledgeHut, our courses are carefully curated to offer highly effective outcomes. In the unlikely event that a course does not meet your expectations, you can avail of a 7-Day Money-Back Guarantee—just send us a refund request via email within 7 days of your purchase and we’ll refund 100% of your payment, with absolutely no questions asked.