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KnowledgeHut has empowered thousands of professionals with certifications in ITSM.
The Information Technology Infrastructure Library (ITIL®) in London is a framework designed for the standardizing, selecting, planning, delivering, and maintenance processes of IT services. Join KnowledgeHut’s ITIL Training and get a deep understanding of how ITIL stabilizes processes within an organization and services delivered to customers.
..... Read more16 Hours of Live Instructor-Led Online Sessions
Earn 16 PDUs on Course Completion
40 Hours of On-Demand Self-Paced Learning
8 Assessments, 6 Recall Quizzes, More
Exam Fee Included in Course Fee
Lifetime Access to Courseware
Whether seen from an IT or a business lens, service management has a bright future in London. Covid-19 has put service management furthermore under the spotlight and producing business value rather than technological solutions is now IT Service Management's raison d'être. One of the reasons why ITIL® is in demand in London is because of its versatility.
..... Read moreNot sure how to get started? Our Learning Advisor is happy to help you.
Strengthen your knowledge and practice of ITIL® processes and concepts with the latest ITIL® certifications. Validate your expertise as an ITIL professional with the ITIL Foundation certification and take advantage of networking opportunities with the best in London.
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There are no specific prerequisites for this training and the subsequent ITIL® Foundation certification exam in London.
Understand the Guiding principles for an effective service management decision.
Understand the Four Dimensions of Service Management and factors that influence it.
Learn about basic governance structuring and modeling.
Learn about service value chain activities and building it at various levels.
Develop an understanding of objectives of various management services and systems.
Get an understanding of activities of Problem Management, Incident Management, Change Enablement etc.
Immersive Learning
Work-like Experiences
Outcome-Focused
Blended Learning
KnowledgeHut has empowered thousands of professionals with certifications in ITSM.
Activities, team-based exercises, practical case studies: High energy workshops with hands-on learning.
Theoretical and practical learning backed by mock tests. We’re right by you for any certification assistance.
One-to-one mentorship, real-world tips and time-tested techniques from accredited expert practitioners.
Webinars, e-books, tutorials, articles, and interview questions - we're right by you in your learning journey!
Six months of post-training mentor guidance to overcome challenges in your ITSM career.
In case of an unsuccessful attempt, put your worries at ease by opting for the Take² Re-sit Exam Option at the time of registration with the help of your learning advisor. Retake the exam for a fraction of the price and get 6 months from the date of the initial exam to prepare for your second try which you can schedule at your own convenience and attempt from the comfort of your home or office.
Find peace of mind with a second chance to conquer demanding exams and secure your future against unforeseen challenges.
Enjoy an extended preparation period of up to 6 months from your initial exam date, providing ample time to thoroughly ready yourself.
Experience ultimate convenience as you schedule your re-sit exam at the time that suits you best, all from the comfort of your home or office.
Learning Objectives
Learn about ITIL4, its features, principles and benefits.
Learning Objectives
Explore key concepts on service, its management and value. Learn about stakeholders, products and service relationship.
Learning Objectives
Learn in detail about the guiding principles of ITIL.
Learning Objectives
Learn more about ITIL service value system, chain and streams.
Learning Objectives
Learn more about ITIL service value system, chain and streams.
Learning Objectives
Learn more about different types of ITSM.
Our ITIL Foundation certification training has been designed to help you embark on a successful ITSM career by mastering the principles of the ITIL framework. By the end of the course you will gain the expertise to:
Our ITIL Foundation Training aims to equip you with all the skills to be an effective ITSM practitioner. You will develop practical skills across the principles of ITSM:
The ITIL Foundation certification helps you:
This course is for anyone looking to develop service management skills:
There are no prerequisites to take the ITIL Foundation training and the subsequent ITIL4 Foundation exam.
Once you have gained ITIL4 Foundation, you can consider the ITIL4 Managing Professional Modules, a stream of 4 Modules that include:
Yes, you will get free e-learning access to over 100 courses that will be available at KnowledgeHut for one year.
You will earn 16 PDUs by participating in the ITIL Foundation Training program. These can be used for recertification from PMI® Inc.
For further information about PDUs, please reach us at support@knowledgehut.com.
The ITIL Foundation Certification is offered by AXELOS, a world-renowned body dedicated to managing, developing and growing the global best practice portfolio of ITIL.
You can self-study for the Foundation exam or take training in another format, such as distance learning. But if you choose to train from a provider, you must ensure that they are an AXELOS Accredited Training Organization.
There are two ways to get the ITIL Foundation certifications:
Join an ITIL training course with an Accredited Training Organization (ATO). KnowledgeHut is an ATO with PeopleCert® and a certified partner of AXELOS. You will receive comprehensive exam preparation support and your exam fee is covered in the course fee.
Step 1: Register for KnowledgeHut’s ITIL Foundation course and attend the 2-day training.
Step 2: Take the online ITIL Foundation exam (you will receive the exam key from PeopleCert®). Get a minimum score of 65% in this 60-minute closed-book exam.
Step 3: Download the ITIL Foundation certificate and become a leader in your ITSM team!
Prepare for the exam on your own, buy and exam voucher and schedule the exam. You will obtain the certification only on adequately clearing the exam.
No, the ITIL4 Foundation certification does not expire.
Yes, you will receive a course completion certificate on completing the course.
The exam is conducted through PeopleCert®. (KnowledgeHut is an ATO with PeopleCert®.)
The ITIL4 Foundation certification exam is an online, closed-book exam. The format is:
The Foundation exam covers Continuous Service Improvement, Service Strategy, Service Design, Service Transition, and Service Operation.
After you complete your 2-day ITIL Foundation course, you will receive an email from PeopleCert® with details you need to attempt the exam.
No, you will have a time limit of 60 minutes and will not be able to pause the test. If you accidentally close the window, then you’ll be able to reopen it immediately. In case your exam page freezes, you can refresh the web browser and you will be able to continue the exam from where you left it. Similarly, if your web browser has a problem, you can go to the start link available in your email and you should be taken back to the last question you were on.
If you fail, you can apply for a re-evaluation of the ITIL Foundation exam at an additional cost. The re-evaluation fee is refundable if the outcome is decided in your favour. If it isn’t though, you’ll end up losing the appeal fee, and would need to buy a fresh exam voucher.
Yes. The PeopleCert® allows you to retake the ITIL Foundation exam if you fail.
Yes. PeopleCert® allows you to retake the ITIL Foundation exam as many times as you’d like. However, there is a cost associated for each attempt.
PeopleCert® announces the final results within 2 business days after your answers are officially submitted to them by the exam supervisor. Your profile at PeopleCert needs to be complete, without which your Official Results will not be released.
The ITIL4 Foundation workshop at KnowledgeHut is delivered through PRISM, our immersive learning experience platform, via two modes of delivery:
Blended learning:
On-Demand Self-Learning:
All of KnowledgeHut’s ITIL Foundation Certification training is delivered by experienced accredited experts who are:
Our dedicated team of coaches deliver training on par with the standard of excellence as set out by AXELOS. Every candidate receives the same high-quality content irrespective of the trainer and the location.
The conventional in-person ITIL Foundation Training was earlier delivered as a 16-hour, 2-day training course. The online ITIL Foundation Training is now 14-16 hours long.
The online course is divided into several classes of shorter hours, unlike the in-person class that has 2 classes, each 7 to 8 hours long. The instructor uses tools like a webcam for interacting with the participants and participants will also be able to virtually collaborate with one another.
Our workshops are structured in three parts – pre-workshop, workshop and post-workshop – to provide you with a completely immersive learning experience. This tried and tested workshop structure has worked well with thousands of ITSM professionals we’ve helped upskill over the years.
A unique feature of our ITIL course is the highly engaging, immersive learning you experience. You get to learn, practice, assess, get insights on your learning, and personalize your learning journey.
LEARN: Engaging self-learning videos, smart flashcards, interactive eBooks and recall quizzes help reinforce your learning. You also get to maximize your learning potential with collaborative social learning via discussion forums and group and one-to-one messaging.
PRACTICE: Case studies and real-time simulations help you gain confidence and get productive from day one.
ASSESS: Assess your skills at every stage with a variety of questions ranging from multiple choice to code-based, completely auto-graded by the system. Assignments and projects within our inbuilt and intelligent development environment give you micro “work-like” experiences. Test your subject matter comprehension through diagnostic, module level and final assessments.
GET INSIGHTS: Based on your performance in the assessments, assignments, and projects, you gain deep insights on your progress, which help you identify areas you are good at and where you need to improve. All you need to do is follow recommendations and enhance your skill proficiency from where you are to where you want to get.
PRISM is KnowledgeHut’s state-of-the-art learning experience platform. PRISM is designed to provide a highly engaging, immersive learning experience with you at the center of the learning.
PRISM supports all types of courses, including on-demand self-paced learning, blended learning, and live virtual classes. Here are some key features of the platform:
The ITIL4 Foundation course material comprises of the study plan and all relevant assignments, assessments, or case studies. All the course material will be available on PRISM.
The ITIL4 Foundation sessions would be auto recorded on PRISM, subject to permission by AXELOS and the instructor. Based on the permissions, you would have lifetime access to the video recordings of the sessions as well.
Our workshops are currently held online and anyone with a stable internet from anywhere across the world can benefit from this to get ITIL certified. You can check out the schedules here.
Schedules for our upcoming workshops in Agile and Scrum can be found here.
You will receive a registration link from PRISM to your e-mail id. You will have to set your password, log in to our Immersive Learning Experience platform and start your learning journey.
You will have lifetime access to the entire Self-Paced Learning material including on-demand videos, assessments, quizzes, ebooks/case studies and more.
You can attempt the recall quizzes any number of times. Assessments can be taken twice.
We currently use the Zoom platform for video conferencing and will soon be adding more integrations with Webex and Microsoft Teams. However, all the sessions and the recordings will be available right from within our learning platform. Learners will not need to wait for any notifications or links or install any additional software.
Yes, there are other participants who actively participates in the class remotely. They can attend online training from office, home, or any other suitable place.
In case of any queries, our support team is available to you 24/7 via the Help and Support section on PRISM. You can also reach out to your workshop manager on your workshop group messenger.
If you miss a class, you can access the class recordings from PRISM at any time. At the beginning of every session, there will also be a 10-12 minute recapitulation of the previous class.
You will get the benefit of both since this is a blended learning workshop.
No, you will not yet be able to join the training through phone or tab. Please be prepared to join the training on your laptop or desktop.
If you get disconnected during the training, you will have the option to re-join within about half an hour subject to accreditation body guidelines and the instructor’s preference.
Should you have any more questions, please email us on support@knowledgehut.com and we will be happy to get back to you.
An Incident Manager based in London earns approximately £35,600 per year. The yearly salary of a London based Incident Manager ranges from £28,900 to £43,800.
A Problem Manager with an ITIL V3 certification in London has an average annual income of £35,500. The annual salary ranges between £23,300 - £60,000.
In London, an ITIL V3 certified Change Manager earns between £36,300 and £85,800 on an annual basis. The average annual pay is £50,000.
Business Relationship Managers in London with ITIL V3 certification are paid an average salary of £43,000 on an annual basis. The range of annual income for the ITIL role in London is £27,000 - £78,000.
The average yearly salary of an ITIL certified Project Manager in London is £43,000. The annual pay for Project Managers ranges from £26,000 to £72,500
On average, a Service Delivery Manager with ITIL V3 certification can earn £50,000 per annum in London. The maximum annual income is £69,700 and minimum is £31,000.
The annual income for different ITIL V3 Service Strategy Roles is given below along with their respective responsibilities:
| Sl. No. | ITIL Roles | Responsibilities | Salary in London/UK (per year) |
| 1. | Business Relationship Manager | The Business Relationship Manager is responsible for maintaining Customer Relationships. He/she has to identify the needs of the customers and make sure those needs are met by the Service Provider through an appropriate service catalogue. | £47,399 |
| 2. | Demand Manager | Demand Managers job is to predict, understand and influence the demands of the customers. | £54,566 |
| 3. | Financial Manager | The IT service providers’ accounts, charging needs and budgeting are managed by the Financial Manager. | £47,954 |
| 4. | IT Steering Group (ISG) | Comprised of the senior management of IT and business, the role of ISG is to make sure the strategies of both business and IT are aligned with each other. | |
| 5. | Service Portfolio Manager | The role of Service Portfolio Manager is to develop strategies, which are used to serve customers in collaboration with the IT Steering Group. |
The annual income for different ITIL V3 Service Design Roles is given below along with their respective responsibilities:
| Sl No. | Roles | Responsibilities | Salaries (Per Annum) |
| 1. | Applications Analyst | The applications are managed by the Application Analyst throughout its lifecycle. | £44,814 |
| 2. | Availability Manager | The Availability Managers make sure the IT services are available. They analyse, plan, measure, define and improve all aspects of services. | £40,387 |
| 3. | Capacity Manager | Capacity Managers deliver IT service and infrastructure in previously agreed capacity. They also ensure meeting of performance targets in a timely manner. | £47,684 |
| 4. | Compliance Manager | A Compliance Manager has to make sure all the standards and guidelines are complied with and proper accounting, as well as other practices, are being incorporated. | £53,671 |
| 5. | Enterprise Architect | The Enterprise Architecture (EA) is maintained by the Enterprise Architects. The EA is an essential component of all businesses and their interrelations. | £89,718 |
| 6. | Information Security Manager | The role of an Information Security Manager is to ensure availability, integrity and confidentiality of the information, data, assets and IT services of an organization. | £67,610 |
| 7. | IT Service Continuity Manager | An IT Service Continuity Manager has to manage risks that could have an adverse effect on the IT services. | |
| 8. | Risk Manager | Risk Managers are responsible for assessing, identifying and controlling risks by analysing asset value. | £59,906 |
| 9. | Service Catalogue Manager | A Service Catalogue Manager has to ensure accuracy of the information in the Service Catalogue and keep it updated. | |
| 10. | Service Design Manager | Quality, secure and resilient designs are produced by Service Design Managers to ensure new and enhanced services. | |
| 11. | Service Level Manager | Service Management Processes, Operational Level Agreements and the Underpinning Contracts are managed by the Service Level Manager, making sure they meet the agreed targets. | £44,597 |
| 12. | Service Owner | Service Owners also help Service Level Manager during the negotiation of OLAs. | |
| 13. | Supplier Manager | Supplier Managers have to make sure the supplier contract commitments are met and business needs are taken into consideration in those contracts. | £52,972 |
| 14. | Technical Analyst | Technical Analyst does the job for providing technical help, thus helping the management of IT infrastructure. | £39,573 |
The responsibilities for different ITIL V3 Service Transition Roles and Boards is given below along with their respective salaries:
| Sl. No. | Roles | Responsibilities | Salaries (Per Annum) |
| 1. | Application Developer | The Application Developer has to maintain and develop custom applications, while also customizing software vendor products for provision of the required IT service functionality. | £44,049 |
| 2. | Change Advisory Boards (CAB) | The Change Manager is advised by the Change Advisory Board on scheduling, assessing and prioritizing Changes. | |
| 3. | Change Manager | Change Managers have to make sure the changes made are beneficial and cause minimal disruption to the services. | £56,762 |
| 4. | Configuration Manager | Configuration Items are necessary for deliverance of IT services and the Configuration Manager maintains information related to those items | £52,651 |
| 5. | Emergency Change Advisory Board (ECAB) | A part of CAB, the ECAB is responsible for emergency changes that can have a huge impact. | |
| 6. | Knowledge Manager | Knowledge Manager improves efficiency by gathering, storing, and analysing knowledge and information. | £42,538 |
| 7. | Project Manager | Project Managers have to coordinate and plan resources for deploying the big releases within the stipulated estimates of quality, time and cost. | £53,998 |
| 8. | Release Manager | The Release Managers ensure the release of the correct components, thus maintaining live environment integrity. | £62,825 |
| 9. | Test Manager | Test Managers have to verify IT operations, making sure they are capable of supporting new services and customer expectations are met through the services and releases that are deployed. | £55,509 |
The responsibilities for different ITIL V3 Service Operation Roles and Boards is given below along with their respective salaries:
| Sl, No. | Roles | Responsibilities | Salary (per annum) |
| 1. | 1st Level Support | The 1st Level Support has to receive, register and classify incidents. They need to attend to IT services that have failed and make sure they are restored in quick time. | |
| 2. | 2nd Level Support | If an incident cannot be resolved by the 1st Level Support, the 2nd Level Support takes over. If a solution still cannot be found, the Problem Manager takes over. | |
| 3. | 3rd Level Support | The 3rd Level Support, comprising of third-party suppliers, work on solution to an Incident when requested by the 2nd Level Support. | |
| 4. | Access Manager | An Access Manager has to prohibit unauthorized access and grant authorized access to users. | |
| 5. | Facilities Manager | Facilities Managers are responsible for the physical environment of IT infrastructure location, including environmental cooling, building access management and power and cooling. | £36,463 |
| 6. | Incident Manager | An Incident Manager has to make sure Incident Management Process is implemented effectively and reported. | £56,224 |
| 7. | IT Operations Manager | Regular operational tasks are managed by the IT Operations Manager, making sure those tasks are consistent and time efficient. | £39,165 |
| 8. | IT Operator | Certain operational tasks like taking backups, installing standard equipment in data centre and completing scheduled jobs are the main responsibilities of IT Operators. | |
| 9. | Major Incident Team | Comprising of technical experts and IT managers, the Major Incident Team is led by Incident Manager. They work on resolution of major Incidents. | |
| 10. | Problem Manager | By investigating all problems in the lifecycle, Problem Managers try to prevent the occurrence of incidents or at least lower their impacts if they are unpreventable. | |
| 11. | Service Request Fulfilment Group | Service Request Fulfilment Group is responsible for fulfilment of service requests for specific types of services. |
The annual income for different ITIL V3 Service Design Roles is given below along with their respective responsibilities:
| Sl. No. | Roles | Responsibilities | Salary (per annum) |
| 1. | CSI Manager | Continual Service Improvement (CSI) Managers are responsible for improvement of IT Services as well as IT Service Management Processes. | £56,996 |
| 2. | Process Architect | Process Architects are responsible for coordination and collaboration of all process changes. | |
| 3. | Process Owner | Process Owners are responsible for design, sponsorship and continual improvement of a process and its metrics. |
Preparation for ITIL V4 Certification exam is best done through the PDCA method, which includes four phases, namely Plan, Do, Check and Act:
Prometric is a market leader in providing test delivery and test development solutions. They offer technology-oriented testing and assessment solutions. With the help of their solutions, clients can develop and launch testing programs and also accurately measure the relevant results and data. Total flexibility of testing is provided through a well-developed network of more than 10,000 test centres in more than 160 countries.Prometric is a subsidiary of ETS. It develops and delivers more than 10 million tests per year for more than 400 clients from distinctive fields like academic, finance, informational technology, corporate, professional, healthcare and government.
To Register for an exam session of ITIL V4 Foundation on Prometric, log on to www.prometric.com and proceed with following steps:
Step 1: The homepage slider of the website will have an option for “Schedule My Test”. You need to click on it.
Step 2: The next step involves selection of the test sponsor for ITIL V4 Foundation Exam. Your test sponsor is PeopleCert
Step 3: You will be taken to PeopleCert’s Product Page, where you can find all exams they conduct.
Step 4: In the next page, you have to click on the “Schedule My Test” option.
Step 5: Next, you need to select your region. Choose United Kingdom from the list of countries and then choose London to confirm your ITIL Foundation exam appointment.
Step 6: In the subsequent page, you will find registration information and details on what you need to bring to the testing centre. Click on “Next” once you have read all the necessary information.
Step 7: Next step requires you to agree to the Privacy Policy. Read through the details mentioned in the page and click on “Next” after you have agreed to those conditions.
Step 8: You will need to provide confirmation on whether you have the pre-approval for ITIL V4 Foundation exam’s testing accommodation.
Step 9: In this step you need to type in your eligibility ID along with the first four letters of your surname.
Step 10: Upon completion of scrutiny of the information you have provided, you can select your preferred time and date for the exam.
Step 11: After you have selected the test centre and provided all the required information, your appointment would be completed subject to verification.
A part of Pearson, one of the largest testing organizations of the company, Pearson VUE employs over 35,000 employees from all over the world. Pearson VUE is the preferred choice of over 450 credential owners. With the help of Pearson VUE, credential owners can develop, manage, grow and deliver their testing programs. A leader in computer-oriented testing, Pearson VUE handles online practice exams with high stakes as well as proctored tests, which requires an integral and secure environment.
You can schedule your ITIL V4 Foundation Exam appointment in London through Pearson VUE. Follow the below mentioned steps to do so:
Step 1: First, you need to visit www.pearsonvue.com
Step 2: Next, you need to select the “Schedule an exam” option from the “For Test Takers” menu.
Step 3: In the subsequent page, you will be required to choose your ITIL Foundation Exam Sponsor, which would be PeopleCert in your case.
Step 4: Once you choose PeopleCert, you will be able to sign into your account or create an account if you don’t have one. After signing in. your examination can be scheduled, rescheduled or cancelled.
Step 5: Lastly, you can schedule the ITIL Foundation Exam once you have signed in by following the necessary steps.
Visit www.pearsonvue.com and you will find a “For Test Takers” option. Click on it and follow the steps mentioned below:
Step 1: You will find a dropdown menu, which will have an option to “Schedule an exam” you need to click on.
Step 2: You need to type in “PeopleCert” as your test sponsor for ITIL examination.
Step 3: The next page is the product page of PeopleCert, where you can see the “Find a test centre” option on the right panel.
Step 4: You will be able to locate your test centre on the next page by searching for it. Enter “London” as your location in search bar before clicking on “Search”.
Step 5: A list detailing the information on test centres in London will be displayed
Details on Pearson VUE test centres in London are given below:
Details on Pearson VUE test centre in London are given below:City of London, UK
PROMETRIC, 2ND FLOOR
9 CLOAK LANE
LONDON, GBR EC4R 2RU
Phone 0207 653 9532
The cost of ITIL examination is one of the major components of the total ITIL certification cost. The examination fee differs according to the ITIL certification level. The following chart details examination fees according to different levels and roles:
Sl No. | ITIL® Exam Cost (V3 & V4) | Price for India | ||
1. | ITIL®V3 Foundation | £299.00 | ||
2. | ITIL® V4 Foundation | £299.00 | ||
3. | ITIL® Intermediate | Service Lifecycle Modules | Service Design | £347.00 |
Service Strategy | £347.00 | |||
Service Operation | £347.00 | |||
Service Transition | £347.00 | |||
Continual Service Improvement | £347.00 | |||
Service Capability Modules | Planning, Protection, and Optimization | £347.00 | ||
Operational Support and Analysis | £347.00 | |||
Service Offerings and Agreements | £347.00 | |||
Release, Control, and Validation | £347.00 | |||
4. | ITIL® Practitioner | £414.00 | ||
5. | ITIL® Managing Across the Lifecycle | £347.00 | ||
The cost of an Instructor-led ITIL V4 Certification training in London is approximately £625. You will be given 90-days online access to the training in London.
The total cost for ITIL V4 certification has some extra or alternative components. This includes the Study Guide for ITIL and the Practice Tests. The paperback edition of the ITIL Study Guide is particularly popular, although you can also opt for a soft copy of the same. The paperback edition costs roughly £15, while the soft copy costs less. You can take complete practice tests for ITIL V4 Certification Exam online free of cost. You can even consider purchasing practice tests online. Several professional ITIL certification websites provide these exams for £25 to £50.
When you are looking for a London based ITIL V4 Certification Training Institute, you should keep the following considerations in mind:
Different professionals can take ITIL V4 certification training, including:
You need to consider the following prerequisites while choosing the best ITIL V4 Certification Trainer in London:
You can avail ITIL V4 Certification classroom training in London by paying approximately £625. The training usually lasts for around two days.
Undergoing training for ITIL V4 certification provides you an insight into the service management process. With the help of ITIL framework, various processes, organizations and units can provide service delivery that is consistent and predictable. The ITIL V4 Certification benefits include:
Improved knowledge: After you complete your training for ITIL V4 Certification in London, you will be able to be more efficient in managing your work. Your knowledge of ITIL will improve so will your understanding of its processes and activities. This will definitely make you more productive with your work.
Better pay: You will be able to find better job opportunities once you are ITIL V4 certified. In the ITSM field, candidates with ITIL V4 certification usually get better job opportunities as compared to candidates who don’t have the certification. On average, an increment of 15% in annual salary can be expected for professionals with ITIL certification. However, the annual pay can differ according to individual’s experience.
Improved skills: ITIL V4 Certification training equips you with better skills for managing the services of organizations. With your newly gained expertise, your work will be recognized by your colleagues and seniors.
Understanding of terminology: With a thorough understanding of ITIL framework, you will also learn about the common terminologies of different industries and countries.
Better insight: During your training you will gain a better insight about the role played by IT infrastructure and its services in different business and industries all across the world. With better insight, you will be more knowledgeable while making decisions, thus allowing you to contribute better towards your organization.
ITIL Certification in London
If you wish to accelerate your career as an IT Service professional, you could consider undertaking an ITIL course in London. Having completed this course and achieved the prestigious ITIL certification in London, you will be able to guide your organisation on implementing the best IT service management practices that can increase business profitability. The ITIL training in London will help you complete the course of study leading to the ITIL Foundation certification exam. The cost of the exam is included in the course fees, and the course is delivered over 16 hours of training by a certified experienced instructor.
ITIL Training in London
The ITIL Foundation training in London trains you for the foundation level, which is the baseline qualification and gets you acquainted with the ITIL terminology, processes and guidelines. You will be able to gain awareness of the ITIL Qualification scheme and can try to achieve higher certification levels like the Intermediate, Expert and Master levels after the Foundation level, as you wish. The ITIL Foundation exam is a rigorous one with 60 questions that must be answered in 60 minutes. The pass mark is 65% and successful candidates will be awarded the ITIL Foundation credential. ITIL Certification training in London will give you a thorough grounding in the entire syllabus, and you will be able to ace the exam at the very first attempt. Do sign up for ITIL Foundation Certification training today and get started on achieving your dream career!
KnowledgeHut provides a comprehensive immersive learning experience, equipping learners with the knowledge and skills to pass the exam in the first attempt. Our simulation exams, mock tests, assessments and quizzes, clubbed with our exam guidance will boost your confidence. If you don’t pass the ITIL Foundation exam on your first attempt, we’ll refund your course fee.
At KnowledgeHut, our courses are carefully curated to offer highly effective outcomes. In the unlikely event that a course does not meet your expectations, you can avail of a 7-Day Money-Back Guarantee—just send us a refund request via email within 7 days of your purchase and we’ll refund 100% of your payment, with absolutely no questions asked.
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