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The adoption of ISO 20000, the globally accepted standard for defining ITSM systems, enables organizations to control risks and achieve business benefits. There is a high demand for professionals capable of implementing the ISO 20000. The processes allow for greater efficiency, continual improvement and help providers deliver quality services to customers.
.....KnowledgeHut helps you prepare for the ISO 20000 Foundation certification provided by PeopleCert® where candidates will be introduced to the principles and core elements of the ISO/IEC 20000 standard for IT Service Management. With comprehensive courseware, in-depth exercises, and training from experienced professionals, participants can aim for passing the examination and applying the ISO 20000 standard for organizational excellence.
The ISO20000 certification is offered by PeopleCert. KnowledgeHut is an ATO of PeopleCert.
Highlights
16 Hours of Live, Instructor-Led Sessions
Coaching by Experienced ITSM Professionals
Balanced Mix of Classroom and Practical Sessions
Hands-on Learning with Group Exercises
Downloadable Comprehensive Courseware
Master Concepts through Case Studies and Activities
The KnowledgeHut Edge
Learn from Industry Experts
Interact with experienced instructors who are also industry experts. Listen, learn, explore, and apply!
Updated Curriculum
Acquire the skills and understand all concepts easily with the latest ITSM practices.
Hands-On Training
Learn with the help of theory-backed practical case studies, hands-on exercises, and practice.
Continual Learning Support
Monthly webinars, e-books, tutorials, interview questions and more to strengthen your learning.
Learn Advanced Concepts
Learn concepts from scratch and develop your understanding of advanced concepts in ITSM.
Career Support
Get career guidance to overcome challenges and embark on a career as an ITSM professional.