Certified Agile Process Owner® Training

More and more organizations are adopting ITSM processes and policies to facilitate quick rollouts of products, maintain high quality, and reduce risk and change. To accomplish this, organizations need professionals who can design ITSM processes and ensure they are met. This is the role played by Agile Process Owners, who own the processes and ensure that value is delivered to stakeholders.

The Certified Agile Process Owner® is a certification by the DevOps Institute (DOI) that validates your knowledge of managing the requirements of process stakeholders, translating those requirements into process performance objectives, and overseeing the entire process design and improvement lifecycle.

upGrad KnowledgeHut’s workshop and subsequent certification help you understand your process owner responsibilities and design, manage, and improve ITSM services, particularly in the context of Agile Service Management. You will learn how to perform product owner responsibilities by aligning yourself to Scrum practices and meeting overall business goals by ensuring continual adherence to processes.