CSM® Certification Training in Kolkata, India

Become an exceptional Scrum Master with real-time scrum activities and simulations

  • Global Registered Education Provider (REP) of Scrum Alliance
  • Get trained by globally renowned Certified Scrum Trainers (CSTs)
  • Earn 16 PDUs and 16 SEUs in just 2 days
  • Experiential learning with Case studies, Scrum Activities, Role plays, & Simulations
  • Progressive learning and support to further your Scrum knowledge

Why should you go for a CSM certification?

In the information age, there are always cases of a data deluge which must be sifted and cleaned before being utilised. This leads to wastage of valuable time which could be better utilized for ideation and creation instead. Scrum is a solution to this problem which integrates flexibility to a work environment and allows a team to make changes quickly and accurately while course-correcting in accordance with agile methodologies. This framework has been seen to work quite effectively in complex work environments and has become the norm in the modern data and information age.

Industries in the modern era demand excellence in deliverables with very small turnaround times. Organizations not following an agile methodology can find it hard to stay viable, which is why the Certified Scrum Master training in Kolkata is designed to help enterprises do exactly that. Get a different and unique view into the Scrum environment to understand its various nuances and applications in everyday business activities and deliverables.

The CSM certification in Kolkata provides a simple overview to the participants whilst ensuring topics are covered in adequate detail thereby helping them evolve into Certified Scrum Masters. According to a report released by Scrum Alliance, the number of Certified Scrum Masters have increased to nearly 250,000 in the last few years, which is a massive growth in the space.

Scrum, if leveraged effectively can do away with dysfunctions and improve team workflows in an agile manner which results in deliverables of the highest possible standards.

The CSM certification training program offered in Kolkata can add value in two  ways:

Value to Individuals

  • Professional credibility- The Scrum Master training in Kolkata will enable you to integrate into any team seamlessly which in turn will be a huge benefit to the hiring manager.
  • Dependency: Increase your dependency in a team by acquiring cross-functional skills and competencies.
  • Salary- Improve your worth in the industry where Certified Scrum Masters have the potential to earn upwards of $100k USD.
  • Job search- Certify and arm yourself with the most updated skill-sets and gain an upper hand across employment opportunities.
  • Professional growth- Pick up new skills which ensure steady and sustainable growth in your career.

Value to Organizations

In the modern workplace, it is not just IT-led industries which are leveraging the power of CSM, but non-IT firms are also jumping onto the Agile bandwagon. This is mainly because of the ever-increasing worth of the Certified Scrum Masters who can competently apply their learnings in many ways across the organization:

  • Job essentials- With the ability to learn, un-learn and skill up whenever required with rapidity and flexibility, the organization can fully leverage your expertise across departments.
  • Filling skills gaps- With the CSM training in Kolkata, you will be able to gain skills which can be leveraged to help escalate and improve team performance to deliver high-grade products.
  • Increased engagement - The Certified Scrum Master certification training in Kolkata will enable you to engage with the key-decision makers by providing valid inputs that would help reduce turnaround time.
  • Continuous improvement - The ROI on any Scrum platform is only when an active member is self-motivated to continually upgrade the system to drive higher outputs - for oneself and for the organisation as a whole.

CSM® certification- Adding value to your career

As a Certified ScrumMaster, you will be known as a part of an elite group engaged with Scrum Alliance. The members of Scrum Alliance are meant to be Scrum specialists, guiding the project teams to success. Here is why CSM® certification should be a part of your skill set:

  • Based on the recent salary survey by Ziprecruiter, the average annual salary for the Certified ScrumMaster is $116,659 a year.
  • CSM® certification enables you to work across major companies like IBM, Tata Consultancy Services, CapGemini, Honeywell, BOSCH, Accenture, Deloitte and many more in several job roles:
    • Scrum Master
    • Delivery Lead
    • Agile Scrum Master
    • Program Manager
    • Project Manager
    • Agile Coach
    • Automation Engineer
    • Project Lead

upGrad KnowledgeHut Experience for CSM Certification Training

EXPERIENTIAL WORKSHOPS

Learn in an engaging and interactive session with real-world simulations, in-class activities, and industry case studies.

ELITE PANEL OF CSTs

Get trained by Scrum Alliance-accredited CSTs with more than a decade’s experience as Scrum practitioners.

COMPREHENSIVE EXAM PREP

Hone your CSM exam readiness and bolster your confidence by practicing with 4 meticulously crafted high-quality mock exams.

SCRUM ENABLEMENT AMAs

Get all your doubts about the exam or how to implement Scrum effectively in continual weekly Ask-Me-Anything sessions with expert CSTs.

ACCESS 5,000+ HIRING PARTNERS

Access our diverse hiring partners, providing a vast array of career advancement and placement opportunities.

MENTORSHIP BY INDUSTRY EXPERTS

Get mentored by Scrum Alliance-accredited professionals and get real-world tips and industry-proven techniques.

GLOBAL REA OF SCRUM ALLIANCE

We are a Scrum Alliance Registered Education Ally (REA), having trained over 250,000+ Agile professionals.

GATEWAY TO SCRUM COMMUNITIES

Join a Global Network of Agile and Scrum Practitioners certified through upGrad KnowledgeHut across the world.

EFFORTLESS CERTIFICATION RENEWAL

Earn 20 SEUs upon completion of our complimentary Agile and Scrum course worth $300 for seamless certification renewal.

CONTINUE YOUR LEARNING

Redeem a discount coupon on your next course enrollment with KnowledgeHut and fast-track your career! 

COMPREHENSIVE JOB SUPPORT

Benefit from comprehensive job support, including LinkedIn assistance, resume refinement, and mentorship.

What You Will Learn in This CSM Workshop

Prerequisites for CSM Certification Training

There is no set of eligibility requirements to attend this Scrum Master Certification course and it can be taken by freshers or professionals who want to:  

  • Further their career in project management
  • Deepen their understanding of Scrum

Our experienced CSTs deliver training in such a way that is suitable for both novice and experienced professionals. However, it is beneficial if you have basic Scrum knowledge in a real-world context, in order to get the most from the training. Explore our 1-day Agile and Scrum foundation training for establishing solid groundwork. 

Who Usually Attend CSM Training

  • Software Engineers
  • Product Managers
  • Project Managers
  • Team Leaders
  • Business Analysts
  • Development team members
  • Testers
  • Anyone who would like to build a career as a Scrum Master

Process to become a Certified Scrum Master

Your Path to CSM® Exam Success

  • LEARN with Live, Instructor-led Sessions

    Learn with interactive live training sessions from accredited CSTs who also have years of experience as active Scrum practitioners across domains. upGrad KnowledgeHut a Scrum Alliance Registered Education Ally (REA), having trained over 450,000+ Agile professionals, and you can get the best of this experience by learning with upGrad KnowledgeHut.  

  • STUDY with Scrum Alliance-Approved Curriculum

    Study with a curriculum crafted by Professionals licensed by Scrum Alliance and understand the core concepts of Scrum events- Sprint, Sprint Planning, Daily Scrum, Sprint Review, and the Sprint Retrospective.

  • PRACTICE with Case Studies, Role-Play, and Scrum Activities
    With the knowledge gained through experiential workshops, you can practice the concepts learnt with real-life case studies, role-play exercises where you replicate work-like environments, and participate in Scrum activities to embrace the role of a Scrum Master across enterprises. Clear all your doubts with mentors in weekly Scrum enablement sessions, which are vital in your exam success.

  • GET EXAM-READY with 4 CSM Mock Exams
    After mastering the knowledge learnt through ample practice, you can opt for 4 CSM mock exams that follow the exam pattern thoroughly and help you gain the confidence to crack the exam in your first attempt.

  • TAKE THE EXAM and Ace it in the Very First Go!
    Take the exam confidently and crack the 50 multiple-choice and true/false questions in 60 minutes. You will need to pass with a score of 74%. We're by your side through every step of your CSM exam preparation. With us, you'll ace your exam on the very first go and gain a Certified ScrumMaster certification!

CSM Certification Course Curriculum from Scrum Alliance

Learning Objectives:

Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.


At the end of this activity, you will be able to:

  • Explain the 12 principles and 4 values listed in the Agile Manifesto.
  • Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
  • Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
  • List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
  • Explain the differences between framework and methodology and understand why Scrum is called a framework.
  • List 5 ways to develop an Agile mindset.
  • Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.

Topics Covered:

  • Agile Manifesto
  • 12 Principles
  • 4 values
  • Scrum Foundations (5 Scrum Values)

Learning Objectives:

Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.


At the end of this activity, you will be able to:

  • Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
  • Explain the roles and responsibilities of a Scrum Master and a Product Owner.
  • List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
  • Discuss how a product owner acts as a bridge between the development team and the stakeholders.
  • Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
  • List 3 demerits of having a development team of less than 3 members or greater than 10 members.

Topics Covered:

  • Scrum Master roles and challenges
  • Product Owner roles and responsibilities
  • Development team roles and responsibilities

Learning Objectives:

Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.


At the end of this activity, you will be able to:

  • Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
  • Understand why the scope and duration of a sprint are fixed.
  • List 3 ways to avoid sprint backlog spillover.
  • Define sprint goals and discuss 5 benefits of having a sprint goal.
  • Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
  • Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
  • List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.

Topics Covered:

  • Sprint planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective

Learning Objectives:

Experience how Scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.


At the end of this activity, you will be able to:

  • List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
  • Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
  • The objective of having a product backlog and best approaches to product backlog refinement.
  • Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
  • Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
  • List 5 sprint review anti-patterns (E.g. delayed   acceptance) and their negative impacts

Topics Covered:

  • Product Backlog
  • Sprint Backlog
  • Product Increment

Learning Objectives:

Learn about Scrum life cycle by taking part in the “coin game”. The participants will be linking ceremonies to create effective sprint goals. This module will focus on the common challenges in sprint execution and enable team members to improvise.


At the end of this activity, you will be able to:

  • Explain the difference between resolution meetings and daily standups.
  • Explain the benefits of collaborations with product owners.
  • List 3 demerits of over collaboration of the product owners.
  • Demonstrate 3 ways to break the barriers and collaborate
  • Demonstrate creation of sprint burndown chart
  • Explain 3 approaches to increase efficiency in the team

Topics Covered:

  • Sprint Execution Planning
  • Flow management
  • Resolution meetings
  • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

Learning Objectives:

Play the “Marshmellow Tower” game and learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.


At the end of this activity, you will be able to:

  • Explain the importance of 15-minute timebox for daily scrum meetings.
  • List 3 differences between traditional meetings and daily stand-ups.
  • Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
  • List the 3 critical questions pertaining to the daily scrum agenda.
  • List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.

Topics Covered:

  • Activities in daily scrum
  • Activities in sprint retrospective

Learning Objectives:

Familiarize yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “Done”.


At the end of this activity, you will be able to:

  • Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
  • List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
  • Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
  • Mention 3 risks associated with an ill-formed DoD.
  • List 5 characteristics of good acceptance criteria.
  • Understand who all should be involved in drafting the acceptance criteria.
  • List 3 negative impacts of not following the acceptance criteria.

Topics Covered:

  • Definition of Done for a feature (user story or product backlog item)
  • Definition of Done for a sprint
  • Definition of Done for a release
  • Definition of Done vs. Acceptance criteria
  • Done vs. Done-Done.

Learning Objectives:

Acquaint yourself with the Definition of Ready with our Lego blocks game wherein the attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.


At the end of this activity, you will be able to:

  • Create an ultimate checklist of Definition of Done.
  • List 3 negative impacts of an ill-formed Definition of Done.
  • Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
  • List 2 ways to improve Definition of Done.
  • Clearly understand the differences between “done” and “done done”.

Topics Covered:

  • Definition of Ready for user story
  • Definition of Ready for sprint

Learning Objectives:

Play the self-organization game “Human Knots” by forming teams of 5-6. Groups where team members can untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.


At the end of this activity, you will be able to:

  • Define and understand the steps involved in release planning.
  • List 3 benefits of a well-organized release planning.
  • List 3 outputs of release planning.

Topics Covered:

  • Definition of release planning
  • Who takes part in release planning
  • Steps in Release planning
  • Output of Release Planning

Learning Objectives:

Acquaint yourself with the Sprint Burndown Chart concepts by taking part in the ball point game. There will be 5 iterations and the number of points being expected at the end of the release will be communicated to the team.


At the end of this activity, you will be able to:

  • Define and understand sprint burndown chart.
  • List 3 primary reasons to use a burndown chart.
  • Learn how to create and calculate a burndown chart.
  • Explain how to adjust upcoming sprints based on the burndown.
  • List 3 critical information obtained from a burndown chart.
  • List 5 merits and 2 demerits of using a burndown chart.
  • Understand 5 common errors that lead to misleading information in burndown charts.

Topics Covered:

  • Definition
  • Why and when to use a sprint burndown chart
  • Information obtained from sprint burndown chart

Learning Objectives:

Take part in the ball point game and understand the in-depth concepts of release burn-up charts and why Scrum teams use them. There will be 5 iterations and once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.


At the end of this activity, you will be able to:

  • Understand the importance of having a release goal (based on historical data and agreement).
  • Demonstrate the importance of release burn-up in understanding the current status.
  • List 2 differences between burndown and burn-up charts.
  • Explain how to adjust release planning (if needed) based on the burn down.
  • Tell one primary advantage of a burnup chart over a burndown chart.  

Topics Covered:

  • Definition
  • Features
  • How to create a release burn-up chart (steps)

Learning Objetives:

Explore the fundamentals of product planning, including understanding stakeholders and prioritizing features aligned with organizational goals. Delve into crafting a clear and inspiring product vision statement that guides decision-making throughout the development process. Learn practical techniques for creating and managing a product backlog effectively, ensuring continuous alignment with customer needs. Finally, understand the concepts of product roadmap, minimum releasable features, and minimum viable products to drive value-driven development in Agile environments.


Topics Covered:

  • What is product planning
  • What is product vision
  • How to create a product backlog
  • Product Roadmap 
  • Minimum Releasable features (or) Minimum Marketable Features 
  • Minimum Viable Products

Learning Objectives:

Be a part of the Lego Building Blocks game wherein participants will be asked to write user stories for every activity involved. The game will entail 3 iterations and attendees will prepare user stories that will cover the features and functionalities along with acceptance criteria. 


At the end of this activity, you will be able to:

  • Define and explain user stories and understand the importance of user stories in real-time projects.
  • Explain the 3 Cs in user stories.
  • Discuss the importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.

Topics Covered:

  • What are user stories?
  • Structure/format of user stories
  • INVEST criteria

Learning Objectives:

Learn more about the “what” and “how” of Agile estimation with our in-class Agile board game “Scrumble”. In an interactive setting, this game will let you analyze the common challenges faced by Scrum team members during implementing different estimation techniques in Agile.


At the end of this activity, you will be able to:

  • List and demonstrate 5 benefits of Agile estimation.
  • Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
  • Discuss 3 benefits of Relative Estimation and Planning Poker.
  • List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
  • Discuss in detail the 5 critical steps in Planning Poker. 

Topics Covered:

  • Definition
  • Benefits of Agile Estimation
  • Agile estimation techniques

Learning Objectives:

Know everything about planning poker from our popular poker card estimation game. Team members/estimators have to privately select one card and the value on each card would represent the story point. Once all cards are revealed, the values need to be discussed.


At the end of this activity, you will be able to:

  • List 5 benefits of planning poker estimation technique.
  • Decide the best sequence for the values (story points) on cards for your real-time projects.
  • Discuss in detail the 5 critical steps in Planning Poker. 
  • List 3 points to heed for employing planning poker for distributed teams.

Topics Covered:

  • Definition
  • Benefits
  • Participants
  • How to play planning poker
  • Planning Poker rules

FAQs

KnowledgeHut Support On Your CSM Journey

Here is why you should choose KnowledgeHut to help you get CSM certified:

  • Global Registered Education Provider of Scrum Alliance
  • Provided over 1,20,000+ professionals with unique learning opportunities
  • Delivers training that meets the exact needs of every individual
  • Hires only CSTs approved by Scrum Alliance
  • We focus on your training needs so you can focus on your career and business
  • 24/7 support
  • Provides world-class training
  • Embeds skills needed to land top-paying jobs
  • 100% satisfaction guarantee.

Looking to know everything about CSM certification training with KnowledgeHut? Check out this blog!

Our energetic and dedicated trainers are your best choice. As highly skilled professionals with vast experience in delivering courses, our instructors invest their time in understanding the various challenges involved in enterprises and know what is required to succeed in the fast-paced and dynamic world.

Our instructors keep themselves up to date on developments and trends in their respective fields. With years of industry experience, they aim at delivering the training in a way that helps you build expertise in your field and get ahead in your career.

The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, then you can please contact our supporting team.

Yes, we provide the downloadable copy of the course content to the registered candidates.

KnowledgeHut’s CSM training program is a live classroom training. This training is ideal for every aspiring individual who wants to build a career in project management.

KnowledgeHut is a leading registered education provider (REP) of Scrum Alliance offering good knowledge to corporate organizations and professionals across the globe. It is the fastest growing CSM® certification training firm, with footprints in 70+ countries. We frequently conduct CSM training in all the other cities as well across the globe and here are a few listed for your reference:

Bangalore Hyderabad Mumbai
Delhi Gurgaon Noida
Chennai Cochin Pune
New York Chicago San Francisco
Atlanta Washington Houston
Austin Los Angeles Dallas
Boston Seattle San Jose
Singapore Kuala Lumpur Your Location

Yes, but this needs to be done at least 10 days prior to the training start date.

Note: In some instances, it also depends on the location, trainer, discounts/offers availed.

We do not provide transportation. Yes, refreshments and lunch will be provided by KnowledgeHut.

We offer a variety of discounts with the dates and time that fits your requirements. The larger the group, the larger the overall discount. Our discounts vary depending on various factors such as size of the group, training location, etc.

The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.

Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: https://www.knowledgehut.com/refund-policy.

To ask further questions, please send in an email to support@knowledgehut.com, and we will answer any queries you may have!

CSM Training and Certification FAQs

Certified Scrum Master

As defined by the Scrum Alliance, a Certified ScrumMaster® is an individual who has a thorough understanding of the Scrum terminology, practices, and principles that will enable him/her to fulfill the role of a ScrumMaster effectively.

The Scrum Master has to assume certain responsibilities in order to lead the team members to success. Here are the roles and responsibilities of the Scrum Master:

  • Act as a facilitator and servant leader who encourages self-organization
  • Remove obstacles so that the team can focus more on work and follow practices of Scrum
  • Protect the team from internal and external distractions
  • Ensure a good relationship between the product owner and the team along with the members outside the team
  • Set up an environment where the team can perform more effectively
  • Manage the scrum process in coordination with the scrum team
  • Conduct retrospective meetings
  • Address team progress

Below are the few major important skills that every Scrum Master should have:

  • Adaptability:  This is the core skill for a Scrum Master. Scrum Master should be able to adapt to the changes happening.
  • Facilitation ability:  Scrum Master promotes the Scrum events for the team members and facilitates and smoothens processes.
  • Problem-solving:  This skill will help the Scrum Master to handle various complex situations.
  • Coaching:  Every Scrum Master should have the ability to guide the Team members and coach them to follow all the principles of Scrum.

Scrum is a popular framework that focuses on the teamwork, communications, and speed to deliver the complex projects. As per the Mckinsey report based on a survey conducted in 5,400 IT companies, they have consistently overrun the budget by 45% due to lack of streamlining of processes. A CSM certification declares you as an expert in Scrum who is capable of avoiding the shortfalls like projects overrun and increasing the chances of project completion, successfully within designated time.

A Scrum Master role involves leading the Scrum team by facilitating various processes and removing the impediments that are inhibiting the project’s progress. Scrum Master plays a leading role in implementing the Scrum framework. Below is a tabular representation of various Scrum Master certifications:

Certification Body

Certificate Name

Scrum Alliance

Certified ScrumMaster (CSM®)

Scrum.org

Professional Scrum Master (PSM™ )

Scaled Agile Academy

SAFe® Advanced Scrum Master (SASM)

Project Management Institute (PMI)®

Project Management Institute- Agile Certified Practitioner (PMI-ACP)®

SCRUMstudy

Scrum Master Certified (SMC™ )

The renowned Agile membership and certification organization for professionals, Scrum Alliance, offers certifications for professionals who wish to become proficient in Scrum. The certifying body believes in having a high level of personal interaction to understand Scrum. The newly designed course model fosters increased productivity, collaboration, and success among the team members.

Membership of the Scrum Alliance community gives you a platform to progress on your Agile journey, and lets you connect with other Scrum practitioners. It aids your future growth through certification, knowledge sharing, and community support, which is very rare in the IT domain.

A Certified ScrumMaster® (CSM) has been taught by a Certified Scrum Trainer (CST) the Scrum terminology, practices, and principles that will enable him or her to act as a Scrum Master or Scrum team member. This credential is a first step on the Agile path. To become a true, practicing Scrum professional requires enough experience and continuing education.

There is no online/virtual course for CSM. Scrum Alliance strongly believes that the Scrum understanding requires a personal interaction and mentorship which is not possible in a virtual/online environment.    

With this 2-year membership with Scrum Alliance, Certified ScrumMasters can spread their identity to the various local user groups, online social networks, getting access to deep discounts on gatherings, and additional member-only privileges. Moreover, CSMs can use a specially designed logo with their credentials.

According to Scrum Alliance, a Certified Scrum Master course helps to increase the likelihood of a project’s overall success by applying Scrum principles and techniques. By understanding the values, practices, and applications, you can act as a ‘servant leader’ rising above and beyond an average project manager and helping your organization achieve meaningful goals.

Scrum framework has become the Agile framework of choice for today’s organizations. Based on a survey by VersionOne’s 2018 State of Agile Development survey, currently 56% of the Agile teams are implementing a pure Scrum approach for delivering their projects and 70% of the respondent’s organization are implementing hybrid approaches such as Scrum, ScrumBan, and Scrum/XP.

Scrum framework is simple to learn but difficult to implement. The organizations implementing Scrum for the first time, require the presence of a skilled Scrum Master on a team. Being a Certified ScrumMaster, an individual can undertake the role of a Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead, etc.  

Agile methodology is one of the top 5 required skills, coming in at the 2nd position of LinkedIn’s list of the Most promising Jobs for 2018.  This list shows that the knowledge of Agile methodologies including Scrum framework is one of the most sought-after skills today.

Job opportunities are continuously increasing in number which in turn is raising the demand for professional and skilled Scrum Masters. Hiring Certified ScrumMasters in the Agile organizations will make sure that the team is properly implementing Scrum. Obtaining the Certified Scrum Master (CSM) training will give you the extra edge in your job search and help you to get a high-paying job that will set you up to go in a new direction on your Agile journey.

Agile has benefitted numerous organisations and companies in the last 15 years. This has led to an increased demand for Scrum Masters as more companies are hiring them, thereby creating greater job opportunities.

According to State of Scrum survey 2017-2018, Agile and Scrum practitioners have started experiencing the following benefits after implementing Scrum in their organizations:

  • 85% Scrum continues to improve the quality of work life
  • 71% Delivering value to the customer is the outcome most valued by executives
  • 81% Certification improves practice
  • 97% will continue to use Scrum in the future  

Here is a list of the top companies that have hired Certified ScrumMaster professionals in Kolkata:

  • Atlas Healthcare- a leading solutions provider in the field of Healthcare Informatics. It a wholly owned subsidiary of Atlas Development Corporation, USA  
  • ATOS India-   a European IT services corporation, specialises in hi-tech transactional services, unified communications, cloud, big data and cybersecurity services
  • Capgemini-  a French multinational professional services and business consulting corporation
  • Commonwealth Bank of Australia- an Australian multinational bank that provides a variety of financial services including retail, business and institutional banking, funds management, superannuation, insurance, investment and broking services
  • IBM-  an American multinational information technology company
  • Indus Net Technologies- a global Award Winning IT Outsourcing Service Provider, that provides the services like web and mobile app development, digital marketing, analytics
  • KPMG- a professional service company hired Scrum Masters to manage an accounting fir

In Agile software development, design and development teams work together to deliver quality products on time and within budget. Collated below are the Scrum tools that will ease your Scrum project management tasks:

 

 Tool Name

                                              Features

                     Cost

Jira

The most popular and widely used cloud and subscription-based software for Agile teams.

$10/month for up to 10 users

$7/month for 11-100 users

Vivify Scrum

A well-balanced tool with an appealing UI and useful Scrum features.

Offers free version for 14-days

$8/user/month

ScrumDO

This is the tool built and priced to scale your Agile projects.

$8.99/month for up to 10 users

Manuscript

A new tool built for the real-world barriers that exist in a software development environment.

$62/month for 5 users

Axosoft

This Scrum tool offers organization and structure to many components of Scrum project management.

$25/month for 5 users

Targetprocess

This Scrum tool enables software development teams to speed up product delivery at all levels of the organization.

Offers free Team version

$20/user/month

Yodiz

It offers a greater degree of visibility into your team’s progress and increases overall efficiency.

Offers free version for up to 3 users

$3/user/month

Quickscrum

This Scrum tool helps your team to collaborate better, reach goals, and improve continuously.

$3/user/month

Scrumwise

It allows you to focus on your project, improve communication, enhance teamwork and gives you faster results.

$7.50/user/month

ScrumDesk

Designed for teams implementing Scrum or Kanban and supports Agile practices like root cause analysis or retrospectives.

Free for up to 4 users

$9/month for up to 5 users

ClickUp

It helps to make projects more productive with a well-designed and intuitive platform.

$5/user/month

Zoho Sprints

A tool that helps Agile teams plan and track their work.

Offered as a free tool for up to 3 users and 2 projects

$8.30/user/month for up to 10 users

Once you earn a CSM certification and have a year of experience as a Scrum implementor, the next step you can achieve is your Advanced Certified ScrumMaster (A-CSM℠) certification.

The certifications offered by Scrum Alliance provide several ways of proving yourself as a competent and skilled Scrum and Agile practitioner. Here are the three Scrum Master certification levels by Scrum Alliance:

  • CSM (Certified Scrum Master)

Introductory course for those wishing to become a Scrum Master or play a role as a Scrum team member.

  • A-CSM (Advance – Certified Scrum Master)

Advanced course for those who have work experience as a Scrum Master.

  • CSP (Certified Scrum Professional)

Pinnacle/Expert-level course for individuals wishing to build mastery in the Scrum Master role.

CSM Training In Kolkata

The Certified ScrumMaster® training offers training in the fundamentals essential for Scrum team members or an individual professional in Scrum.

Anyone interested in a CSM course can attend this training. In addition to this, a degree of course completion by our Certified Scrum Trainer (CST) will make you eligible for the CSM test.

Following are the individuals who may go for this course:

  • Anyone who would like to build a career as a Scrum Master
  • Teams transitioning to Scrum
  • Managers of Scrum teams
  • Scrum team members such as product owners and developers

If you are working as a Scrum Master, then the CSM course will improve your skills as a great Scrum Master.

Our Certified Scrum Trainers® (CSTs) are:

  • Professionals licensed by Scrum Alliance to teach the official Scrum Alliance curriculum.
  • Masters in Scrum who have immense experience in leading, applying, coaching, and teaching it.
  • Skilled in product management and software development.
  • Subject experts who are active in software development and local Agile communities, along with the broader global Scrum and Agile movements.

Our committed team of CSTs render training which meet the standard of excellence set out by the Scrum Alliance, making every candidate receive the same high-quality content irrespective of the trainer and location. They help you improve your ability and expertise which you need to make a difference in your organization.

The venue will be available on the KnowledgeHut site under the chosen workshop. Feel free to contact the support team if it is not available. All of our CSM training sessions are held at several different locations in order to attain the maximum learning success. The locations in Kolkata would be:

  • Pride plaza New Town Terminus, B.G-12, Action Area I, 1-B, Rajarhat, Kolkata, West Bengal 700156.
  • Monotel 2, DM Block, Sector V, Salt Lake City, Kolkata, West Bengal 700091.
  • PanAsia 41/1 F, Sarat Bose Rd, Opposite Laxmi Narayan Temple, Paddapukur, Bhowanipore, Kolkata, West Bengal 700020 .

The preference made by the individuals, available trainers, etc act as the deciding factor for the final location. Make a choice and become one of the deciding factors to attain the industry-recognized credential!

No, CSM exam cannot be taken without attending an in-person training from a Certified Scrum Trainer (CST). CSM exam is not a substitute for formal training.

No. Certified membership of Scum Alliance is for those individuals who have completed the CSM course.

It is preferable that before attending the Certified Scrum Master training, you should know the basics of Scrum. You can add to your knowledge with the information available on the Scrum Alliance website. This will help you in clearing the Scrum Master Certification exam easily.

Once you are done with the CSM course, you will receive an email from Scrum Alliance including a link to create your login credentials. After receiving your membership email, you have 90 days left to take and complete the test.

Our trainers with years of experience as a Scrum Master, deliver interactive training programme with crystal-clear, and updated course materials to make you understand the concepts fully and clear your CSM exam without facing any issues.

Over the past decade, we have trained over 500 companies, comprising of small, medium and large-scale enterprises that increased our reach globally. We plan to keep up long-term relationships with our valuable clients by surpassing their expectations. Here are some of the top companies in Kolkata that got trained by KnowledgeHut:

  • Alumnus Software- an innovative IT company focussing on Embedded @ Networking, IoT, Analytics and Big Data, Business Applications
  • Codelogicx Technologies Private Limited- a fast growing technology company specializing in current and emerging internet, cloud and mobile technologies
  • Graphic People ltd- an offshore production studio providing digital and print production services
  • Cognizant Technology Solutions (CTS)- an American multinational corporation that provides IT services
  • Honeywell- a leading provider of integrated automation and software solutions
  • Netwoven India Pvt Ltd- a privately held technology and systems integration company
  • Ericsson- a Swedish multinational networking and telecommunications company
  • Tiatros Technologies Private Limited- is limited Liability Company that revolutionizes the role of human resources
  • Shield watch infotech-  IT service provider with core data solutions
  • Indus Net Technologies-  a global Award Winning IT Outsourcing Service Provider
  • NRI Fintech- is the largest Japanese consulting and economic research firm

Why corporates choose KnowledgeHut as their CSM training provider:

  • Corporate Pricing- We offer group discounts that suit your budget and your organizational needs
  • Customised Courses- Our courses can be tailored as per the specific learning needs of the employees
  • Expert instructors and accredited courses- You can experience the best learning practices with our accredited curriculum and training conducted by the industry experts
  • Training with current relevance- Our comprehensive curriculum is developed by the experts based on the latest industry needs
  • Meet and exceed industry standards- Our training will aid your employees to meet industry benchmarks and even set new standards
  • Innovative learning methodology- Our learning solutions are hands-on and experiential, to fully engage learners and enhance knowledge retention

One need not require a specific background to become a Scrum Master. People with Scrum Master skills can come from any field.

CSM Certification Exam

The eligibility to attend the CSM® certification exam is to attend a 2-day CSM® training course taught by our Certified Scrum Trainers (CST®).

Certified ScrumMaster® exam is an open-book exam and easy to clear. CSM training includes activities-based sessions that help you in gaining comprehensive knowledge on Scrum and its implementation.

The Certified ScrumMaster exam is an online test containing 50 questions. You are given 1-hour to accomplish the CSM test and obtain your CSM certification. One important note to keep in mind is that you are allowed to take the exam only after successful completion of the course.

The Scrum Alliance CSM certification exam fee is included in the Certified ScrumMaster training cost.

Yes, you may take the CSM exam again if you have failed the exam. As per the Scrum Alliance guidelines, you have 2 attempts to attend the exam within 90 days at no cost. You will be charged a minimum of $25 for each attempt once it exceeds 90 days. Also, it is recommended to retake the course if you failed the exam for the third time.

The accreditation body of Certified ScrumMaster course is Scrum Alliance and its exam fee is non-refundable.

No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives.

It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.

After completing your CSM course, you will receive an email from Scrum Alliance® that includes a link to create your login credentials. The first step will be to take the online exam. Once the exam is complete, you will be asked to accept a license agreement and set up your online profile. It could take up to two weeks after course completion to receive your welcome email.

The individuals can take the online test from any computer anywhere in the world, according to their comfort (home, work, or other location). The test will not be proctored.

No, there is no option to pause a test since you will have a duration limit of an hour (60 minutes). On the off chance, if you shut the window, you can reopen the window instantly. In case if you lose internet connection or lose access to the test for an extended period of time, you may visit support@scrumalliance.org to start a new test set up.

Once you complete the 50 questions in 60 minutes and click on the submit button, you can see your score at once.

Scrum Alliance always strives to maintain the quality and relevance of the CSM certification by validating the best practices in the Agile industry from active practitioners in the field. The CSM curriculum incorporates the best in current knowledge, skills, and abilities necessary to earn the CSM certification.  As such, the Scrum Alliance believes in involving their community to validate what is important in the role of the Scrum Master and then updates the tests to reflect these key areas.

If you choose English as your exam language, you will be able to switch to a newer version as the new test has recently got published. If you choose a different language then you may take the older version till that specific language gets published. Furthermore, according to the Scrum Alliance, the tests will be launched in other languages in the coming months, as soon as they inspect and adapt to the launch of the English version.

You will find the test blueprint at the bottom of the CSM page under ‘Resources’, on the Scrum Alliance website. This test blueprint covers the stipulated percentage of questions from each domain. The test blueprint is aligned with the latest version of 2018 LOs. Moreover, the 2018 CSM LOs matches with the November 2017 Scrum Guide. The current LOs can be found on the Scrum Alliance CSM certification webpage and also on ‘Trainer and Coach dashboards’ under “Resources”.

If you've already passed the CSM test, you will not be able to take it again to receive a better score. Your test score is only available to you. Nobody else will be able to see your score on the CSM test.

CSM Certification

Scrum Alliance announced CSM as the first professional certification for the Scrum Masters. The Scrum Master facilitates project success, by assisting the Scrum team in using appropriate processes and implementing Agile principles during project execution.    

Agile project management has gained acceptance across many industries, and the Scrum master is an important leadership role in agile development. This course will let you learn all the roles and responsibilities of a Scrum Master and how to implement these in a variety of environments.

CSM is the most popular Scrum certification for Scrum Masters. Scrum Alliance is the global accreditation body of Certified Scrum Master certification. The popularity for CSM has increased considerably from the last decade as Scrum is implemented not only in IT sectors but also in non-IT sectors.

If your organization is implementing the Scrum framework in the organization, it is a good opportunity for you to gain Certified Scrum Master credential.

You will receive the certification from Scrum Alliance, the CSM accreditation body, designating you as a Certified ScrumMaster®.

According to Payscale report, the average salary for a Certified Scrummaster (CSM) in Kolkata is Rs. 368,209 per year. The salary of the Certified Scrum Master depends on the varying size of the organization, number of years of experience you have as a Scrum Master, skills-set you gained, certifications you earned, and the structure of the organization. The skills-set such as Agile, Agile Software Development, ScrumMaster, Project Management, Scrum, Business Analysis will increase your salary.

The salaries of the Certified ScrumMaster based on the experience they have are as follows:

  • The entry-level average salary of the certified ScrumMaster is Rs. 250,908 per year
  • The average mid-level salary of the CSM is Rs. 460,633 per year, and
  • The average experienced certified ScrumMaster salary is Rs. 953,937 per year

As a Certified ScrumMaster, you can take on roles like Software Engineer, Product Manager, Project Manager, Team Leader, Business Analyst, Development team member, Testers etc. and the designations an individual can play in the organizations are Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead, etc.

Here are the benefits of the ScrumMaster certification:

  • Master the foundational concepts of Scrum and understand the scope of the Scrum Master role
  • Gain access to resources, networks, and local groups available to only Scrum Alliance members
  • Get ahead in your Agile career
  • Prove your core Scrum knowledge to your peers.
  • Fulfill the role of a Scrum Master
  • Engage with a community of Scrum experts

The CSM certification renewal process includes the payment of $100 from the current date if certificate expiration. This process needs to be done every 2 years. In order to renew your ScrumMaster certification, log in to https://www.scrumalliance.org/login, go to the Dashboard, and choose the ‘Renew Certification’ option available under the heading ‘Actions’.

Keep a note that starting from February 4, 2019, you will be required to earn 20 Scrum Educational Units (SEUs) within the past two years, in addition to the $100 renewal fee that has to be paid. To validate your participation and continued proficiency in the fundamental principles and practices of Scrum, this update has made necessary. You can earn remaining SEUs by completing an educational training or learning opportunity.

You have worked really hard to acquire the certification. Don’t let it decline! Renew now and hold your certification for 2 years.

There are a number of ways in which SEUs can be earned. You can read here about how to earn your SEUs.

PDUs and SEUs

PDUs and SEUs are Professional Development Units and Scrum Educational Units, issued by the Project Management Institute and Scrum Alliance, respectively. Both provide a way of continuing education in order to achieve or maintain certifications from these organizations. You can earn a specific number of SEUs every 2-years to maintain your certification from Scrum Alliance.

PDUs and SEUs are credits awarded by the Project Management Institute and the Scrum Alliance respectively. They recognize your dedication to the Agile world through the award of credits for every educational effort you make throughout your career. Scrum Alliance members who hold a credential from Scrum Alliance need to earn SEUs to get re-certified every two years. PDUs are offered by the PMI®, and every PMI® certification, except the CAPM®, requires you to earn a specific number of PDUs per three-year certification cycle.

You can get 14-16 PDUs and SEUs by participating in our 2-day training program.

JOURNEY OF A CERTIFIED SCRUM MASTER PROFESSIONAL


MEET YOUR INSTRUCTORS

Become an Instructor
Raj

Raj Kasturi CST

CST

Raj Kasturi is an IT Professional with 30 years of experience in global application development and leadership. Raj started his career as a developer and wore several hats as an architect, DBA, App Dev Manager, Project Manager, Scrum Master, Scrum Trainer, Enterprise Agile Coach and Agile Team Coach to name a few.

Raj has helped various organizations transition from waterfall to agile. Raj is an adjunct faculty at Penn State University and has taught several technology, Project Management, Agile and Scrum courses for the past 21 years. Raj is a Certified Scrum Trainer® (CST® ) from Scrum Alliance and has co-trained and coached with some of the industry’s leading thought leaders. Raj has been a speaker at international conferences, author and also a facilitator for User Groups. Raj has traveled throughout the US, Europe and India to deliver agile classes and to speak at conferences.

Raj has helped various organizations transition from waterfall to agile. Raj is an adjunct faculty at Penn State University and has taught several technology, Project Management, Agile and Scrum courses for the past 21 years. Raj is a Certified Scrum Trainer® (CST® ) from Scrum Alliance and has co-trained and coached with some of the industry’s leading thought leaders. Raj has been a speaker at international conferences, author and also a facilitator for User Groups. Raj has traveled throughout the US, Europe and India to deliver agile classes and to speak at conferences.

Raj lives in Pennsylvania with his wife and three teenage kids. He uses Scrum at home and always works from an ordered product backlog that his wife is constantly refining.

 

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Paul

Paul Lister CST

CST

.SAFE

Fred

Fred Mastropasqua

Trainer

Fred Mastropasqua, a Scrum Alliance, Certified Scrum Trainer (CST) based out of Tampa, Florida. As well as a Certified Scrum@Scale Trainer (CS@ST), ScrumMaster (CSM), Developer (CSD) Product Owner (CSPO), an Agile Practitioner with the PMI group (PMI-ACP), and a Microsoft System Engineer (MSCE) with over 25 years of experience with Windows Networking and Software Development. 

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Rohit

Rohit Arora

CST

.Rohit Arora is a seasoned Agile Trainer and Coach with extensive experience in software development and a proven track record of leading Agile transformations for large organizations. His expertise spans Agile/Scrum, Lean/Kanban, XP practices, and DevOps principles, making him a sought-after professional in the Agile community.

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Heitor De Sa Roriz

Heitor De Sa Roriz Filho CST

CSM, CSPO & CSPO

I am a globally recognized Agile Coach and Trainer based in São Paulo. With over 20 years of experience, I have worked with esteemed organizations such as Yamaha, DaimlerChrysler, and Siemens-Mobile, fostering Agile adoption and implementing Scrum practices. As a Certified Scrum Trainer at Massimus, I have trained over 5,000 professionals worldwide. Additionally, I hold an M.Sc. in Information Technology from the University of Stuttgart. Passionate about knowledge sharing, I write articles, e-books, and speak at conferences whenever possible.

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Tobias

Tobias Mayer CST

CST

Tobias ist Transformations Berater, Executive Coach und Experience Designer. Er entwickelt mit Vorständen, Geschäftsleitungen und Führungskräften lebenswerte Arbeitswelten, in denen Menschen und Organisationen ihr volles Potential entfalten können.

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Reviews on our popular courses

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It was a good workshop. The instructor was experienced and helped me a lot. I am looking forward to attending more events like these.

Neelanjan Basu

Manager
Attended Certified ScrumMaster (CSM)® workshop in December 2019
Review image

The trainer, Vijay Bandaru is highly skilled in Scrum. I am very satisfied with the training. I successfully passed the CSM examination with 98% marks. Thank you, KH!

Aparupa Banerjee

N/A
Attended Certified ScrumMaster (CSM)® workshop in December 2019
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The CSM training session was really a worthwhile investment from my side. In two days, we learnt all the topics relevant to being a CSM and how to continue the journey for the next levels.

Arindam Bhaumik

Principal Consultant
Attended Certified ScrumMaster (CSM)® workshop in December 2019
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Excellent training. The trainer, Vijay and his training methods were excellent. The study materials were also good. I got to learn a lot.

Deblina Ghosh

NA
Attended Certified ScrumMaster (CSM)® workshop in December 2019
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I enjoyed the CSM session thoroughly. It was an in-depth workshop where basic scrum and agile ideas were explained clearly with lots of examples and case studies. The hands-on exercises conducted were also very thoughtful.

Partha Majumder

QA Manager
Attended Certified ScrumMaster (CSM)® workshop in November 2019
Review image

Training was purposeful and focused. I enjoyed it a lot. It gave me a comprehensive overview of the Scrum framework for agile project management and prepared me to become a certified ScrumMaster. All my expectations were met.

Arnab Chakraborty

Director
Attended Certified ScrumMaster (CSM)® workshop in September 2019
Review image

The training was useful and the materials were pretty relevant and precise. The trainer was very proactive and maintained the timeline well.

Piyalee Sengupta

Tech team lead
Attended Certified ScrumMaster (CSM)® workshop in April 2019
Review image

Good training! All the arrangement were good. The training materials and presentation, as well as time management, were very good.

BUDHADITYA CHATTERJEE

Project controls engineer
Attended Certified ScrumMaster (CSM)® workshop in April 2019

Have More Questions?

Certified ScrumMaster (CSM)® Course in Kolkata

 

Certified Scrum Master training in Kolkata

TheCertified Scrum Master training in Kolkata is a great workshop that will provide immense benefits to Project Managers, Developers, Product Owners and other team members and leaders who want to lead Scrum/Agile projects. This intensive 2 day CSM training in Kolkata is all one needs to be a successful Scrum Master and gain the globally renowned CSM certification in Kolkata that will set them apart from their peers and showcase their talents and expertise in the field of Scrum. Enrol in the CSM training in Kolkata now and get the benefits of coaching from Certified Scrum Trainers, complete courseware and a tutorial that is split into easily understandable modules. You will also receive other benefits from the CSM certification training in Kolkata such as 14 PDUs and 16 PDUs, Scrum Alliance approved course material, 2-year membership with Scrum Alliance and experience working with Scrum tools and activities. 

Certified Scrum Master Course in Kolkata

 These days Scrum is not only used for software development but sales and marketing as well, giving these industries also similar benefits irrespective of the sector.  Everybody wants constant development and long term profit and in order to get that scrum is the answer. In order to learn scrum you need to go through the CSM course in Kolkata and clear the exam with success. Once you pass the paper you will get the license to practice scrum anywhere you want to. The CSM certification cost in Kolkata will be a part of your workshop fee.

CSM certification training in Kolkata

 

Every organization is looking for ScrumMasters because they know the benefits of having a ScrumMaster. So break the grounds of being a typical manager and instead be a ScrumMaster. You can be everything that organizations look for. You can lead an agile transformation in your organization, create a highly motivated and successful team and ensure that your customers are happy with the end products that you give them, thus earning their loyalty and meeting organizational objectives.  We are providing you the best professional trainers you can ever have who will teach you the concepts of Scrum through hands on exercises. Within 2 days you will have a deep understanding of scrum. Stop doing whatever you were doing and register with us today. Remember that the Certified Scrum Master certification cost in Kolkata will cover your exam fee for the first two attempts. 

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