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CSM® Certification Training in Gurgaon, India

Become an exceptional Scrum Master with real-time scrum activities and simulations

  • Global Registered Education Provider (REP) of Scrum Alliance
  • Get trained by globally renowned Certified Scrum Trainers (CSTs)
  • Earn 16 PDUs and 16 SEUs in just 2 days
  • Experiential learning with Case studies, Scrum Activities, Role plays, & Simulations
  • Progressive learning and support to further your Scrum knowledge
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Why should you go for a CSM certification?

The benefits expected from having a Scrum Master on a team are manifold. Part of it is providing a team with ongoing access to someone who has used agile, and scrum in particular and can help the team figure out the best way to apply it in their situation. Another part to these expected benefits would be to have someone that can address distractions, disruptions, and obstacles so that the remainder of the team is free to focus on the work of producing output that will be in accordance to the highest standards.

Based on a survey by Scrum Alliance, nearly 94% of the respondents leverage Scrum methodology, and almost 91% of organisations are offering training or coaching to employees to become certified Scrum Masters. The CSM certification in Gurgaon provides a holistic view regarding the nuances of the Scrum methodology and imparts effective coaching to aid them in their journey to become a Certified Scrum Master.

According to the interim CEO of Scrum Alliance, top-down, waterfall management has reached the end of its time. The world of work is forever in a state of flux, with new demands from both employees and consumers. The real power of Scrum according to her is that they offer business outcomes that directly improve the bottom line financially, and also boost work culture, customer satisfaction, client loyalty, and product delivery along the way.

The certification value can be viewed mainly through two types of impact they make:

Value To Individuals

  • Professional credibility- The Scrum Master training in Gurgaon will enable you to use Scrum in non-IT projects as well which improves your credibility across operations and production.
  • Personal satisfaction- Walk a different and unique path with the CSM Certification in Gurgaon as it imparts skill-sets for you to expand into other wings of the organisation.
  • Salary- Certified Scrum Masters can expect to make much more than their non-certified counterparts.
  • Job search- The certification offers you an achievement to be proud of and makes you more employable as the companies need not spend on training you further.
  • Professional growth- Skilling up is always good in a work atmosphere which is changing at a rapid pace and helps in making you indispensable in various functionalities of the company.

Value To Organisations

It is a well-known fact that a Certified Scrum Master can upscale an organisation’s worth. As more and more organisations are realising the value of a Certified Scrum Master, the value they add can be categorised across various areas:

  • Job essentials- The CSM certification in Gurgaon will help organisations stay ahead of the rest with competent subject matter experts in cross-functional teams.
  • Filling skills gaps- With the CSM training in Gurgaon, you will be able to bridge skill gaps across teams and optimise the organisation’s workflow to better suit the client’s needs.
  • Increased engagement - No achievement is met without leveraging the power of communication within an organisation. The Certified Scrum Master certification training in Gurgaon will enable you to showcase your capabilities as a cross-platform expert.  
  • Continuous improvement - A CSM training program will help you implement the core Agile principles and Scrum values, thereby ensuring continuous improvement and faster time-to-market.

CSM® certification- Adding value to your career

As a Certified ScrumMaster, you will be known as a part of an elite group engaged with Scrum Alliance. The members of Scrum Alliance are meant to be Scrum specialists, guiding the project teams to success. Here is why CSM® certification should be a part of your skill set:

  • Based on the recent salary survey by Ziprecruiter, the average annual salary for the Certified ScrumMaster is $116,659 a year.
  • CSM® certification enables you to work across major companies like IBM, Tata Consultancy Services, CapGemini, Honeywell, BOSCH, Accenture, Deloitte and many more in several job roles:
    • Scrum Master
    • Delivery Lead
    • Agile Scrum Master
    • Program Manager
    • Project Manager
    • Agile Coach
    • Automation Engineer
    • Project Lead

upGrad KnowledgeHut Experience for CSM Certification Training

EXPERIENTIAL WORKSHOPS

Learn in an engaging and interactive session with real-world simulations, in-class activities, and industry case studies.

ELITE PANEL OF CSTs

Get trained by Scrum Alliance-accredited CSTs with more than a decade’s experience as Scrum practitioners.

COMPREHENSIVE EXAM PREP

Hone your CSM exam readiness and bolster your confidence by practicing with 4 meticulously crafted high-quality mock exams.

SCRUM ENABLEMENT AMAs

Get all your doubts about the exam or how to implement Scrum effectively in continual weekly Ask-Me-Anything sessions with expert CSTs.

ACCESS 5,000+ HIRING PARTNERS

Access our diverse hiring partners, providing a vast array of career advancement and placement opportunities.

MENTORSHIP BY INDUSTRY EXPERTS

Get mentored by Scrum Alliance-accredited professionals and get real-world tips and industry-proven techniques.

GLOBAL REA OF SCRUM ALLIANCE

We are a Scrum Alliance Registered Education Ally (REA), having trained over 250,000+ Agile professionals.

GATEWAY TO SCRUM COMMUNITIES

Join a Global Network of Agile and Scrum Practitioners certified through upGrad KnowledgeHut across the world.

EFFORTLESS CERTIFICATION RENEWAL

Earn 20 SEUs upon completion of our complimentary Agile and Scrum course worth $300 for seamless certification renewal.

CONTINUE YOUR LEARNING

Redeem a discount coupon on your next course enrollment with KnowledgeHut and fast-track your career! 

COMPREHENSIVE JOB SUPPORT

Benefit from comprehensive job support, including LinkedIn assistance, resume refinement, and mentorship.

What You Will Learn in This CSM Workshop

1. Scrum Theory

Understand the definition of Scrum, its values and pillars. Learn about the benefits of an iterative approach and the dangers of partial implementation.

2. The Scrum Team

Illustrate the interaction between the Product Owner, Developers, and Scrum Master in delivering Increments within a Sprint.

3. Scrum Events and Activities

Understand the benefits of timeboxing, sprint purpose and duration, key Scrum events and Product Backlog refinement.

4. Scrum Artifacts and Commitments

Learn about Agile artifacts (Backlog, Sprint Backlog, Increment) and their roles in iterative development, goal setting.

5. The Team

Understand the three Scrum Roles: development team builds, PO owns backlog (prioritizes), Scrum Master coaches and protects process.

6. Scrum Events and Activities

Learn to plan sprints, review work, reflect and adapt. Delve into daily Scrum Events/Practices and Definition of Done (DoD).

7. Scrum Master Core Competencies

Learn the role of the Scrum Master in facilitating the needs of the Scrum Team and organization, including facilitating group decision-making.

8. Service to the Team, PO, and Org

Identify the Scrum Master's role in leading the Scrum Team, managing technical debt, supporting the Product Owner and more.

Prerequisites for CSM Certification Training

There is no set of eligibility requirements to attend this Scrum Master Certification course and it can be taken by freshers or professionals who want to:  

  • Further their career in project management
  • Deepen their understanding of Scrum

Our experienced CSTs deliver training in such a way that is suitable for both novice and experienced professionals. However, it is beneficial if you have basic Scrum knowledge in a real-world context, in order to get the most from the training. Explore our 1-day Agile and Scrum foundation training for establishing solid groundwork. 

Who Usually Attend CSM Training

  • Software Engineers
  • Product Managers
  • Project Managers
  • Team Leaders
  • Business Analysts
  • Development team members
  • Testers
  • Anyone who would like to build a career as a Scrum Master

CSM Training and Certification FAQs

Certified ScrumMaster®
CSM Training
CSM Certification Exam
CSM Certification
CSM Certification Process
PDUs and SEUs

Process to become a Certified Scrum Master

Your Path to CSM® Exam Success

  • LEARN with Live, Instructor-led Sessions

    Learn with interactive live training sessions from accredited CSTs who also have years of experience as active Scrum practitioners across domains. upGrad KnowledgeHut a Scrum Alliance Registered Education Ally (REA), having trained over 450,000+ Agile professionals, and you can get the best of this experience by learning with upGrad KnowledgeHut.  

  • STUDY with Scrum Alliance-Approved Curriculum

    Study with a curriculum crafted by Professionals licensed by Scrum Alliance and understand the core concepts of Scrum events- Sprint, Sprint Planning, Daily Scrum, Sprint Review, and the Sprint Retrospective.

  • PRACTICE with Case Studies, Role-Play, and Scrum Activities
    With the knowledge gained through experiential workshops, you can practice the concepts learnt with real-life case studies, role-play exercises where you replicate work-like environments, and participate in Scrum activities to embrace the role of a Scrum Master across enterprises. Clear all your doubts with mentors in weekly Scrum enablement sessions, which are vital in your exam success.

  • GET EXAM-READY with 4 CSM Mock Exams
    After mastering the knowledge learnt through ample practice, you can opt for 4 CSM mock exams that follow the exam pattern thoroughly and help you gain the confidence to crack the exam in your first attempt.

  • TAKE THE EXAM and Ace it in the Very First Go!
    Take the exam confidently and crack the 50 multiple-choice and true/false questions in 60 minutes. You will need to pass with a score of 74%. We're by your side through every step of your CSM exam preparation. With us, you'll ace your exam on the very first go and gain a Certified ScrumMaster certification!

CSM Certification Course Curriculum from Scrum Alliance

Learning Objectives:

Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.


At the end of this activity, you will be able to:

  • Explain the 12 principles and 4 values listed in the Agile Manifesto.
  • Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
  • Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
  • List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
  • Explain the differences between framework and methodology and understand why Scrum is called a framework.
  • List 5 ways to develop an Agile mindset.
  • Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.

Topics Covered:

  • Agile Manifesto
  • 12 Principles
  • 4 values
  • Scrum Foundations (5 Scrum Values)

Learning Objectives:

Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.


At the end of this activity, you will be able to:

  • Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
  • Explain the roles and responsibilities of a Scrum Master and a Product Owner.
  • List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
  • Discuss how a product owner acts as a bridge between the development team and the stakeholders.
  • Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
  • List 3 demerits of having a development team of less than 3 members or greater than 10 members.

Topics Covered:

  • Scrum Master roles and challenges
  • Product Owner roles and responsibilities
  • Development team roles and responsibilities

Learning Objectives:

Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.


At the end of this activity, you will be able to:

  • Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
  • Understand why the scope and duration of a sprint are fixed.
  • List 3 ways to avoid sprint backlog spillover.
  • Define sprint goals and discuss 5 benefits of having a sprint goal.
  • Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
  • Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
  • List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.

Topics Covered:

  • Sprint planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective

Learning Objectives:

Experience how Scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.


At the end of this activity, you will be able to:

  • List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
  • Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
  • The objective of having a product backlog and best approaches to product backlog refinement.
  • Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
  • Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
  • List 5 sprint review anti-patterns (E.g. delayed   acceptance) and their negative impacts

Topics Covered:

  • Product Backlog
  • Sprint Backlog
  • Product Increment

Learning Objectives:

Learn about Scrum life cycle by taking part in the “coin game”. The participants will be linking ceremonies to create effective sprint goals. This module will focus on the common challenges in sprint execution and enable team members to improvise.


At the end of this activity, you will be able to:

  • Explain the difference between resolution meetings and daily standups.
  • Explain the benefits of collaborations with product owners.
  • List 3 demerits of over collaboration of the product owners.
  • Demonstrate 3 ways to break the barriers and collaborate
  • Demonstrate creation of sprint burndown chart
  • Explain 3 approaches to increase efficiency in the team

Topics Covered:

  • Sprint Execution Planning
  • Flow management
  • Resolution meetings
  • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

Learning Objectives:

Play the “Marshmellow Tower” game and learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.


At the end of this activity, you will be able to:

  • Explain the importance of 15-minute timebox for daily scrum meetings.
  • List 3 differences between traditional meetings and daily stand-ups.
  • Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
  • List the 3 critical questions pertaining to the daily scrum agenda.
  • List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.

Topics Covered:

  • Activities in daily scrum
  • Activities in sprint retrospective

Learning Objectives:

Familiarize yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “Done”.


At the end of this activity, you will be able to:

  • Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
  • List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
  • Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
  • Mention 3 risks associated with an ill-formed DoD.
  • List 5 characteristics of good acceptance criteria.
  • Understand who all should be involved in drafting the acceptance criteria.
  • List 3 negative impacts of not following the acceptance criteria.

Topics Covered:

  • Definition of Done for a feature (user story or product backlog item)
  • Definition of Done for a sprint
  • Definition of Done for a release
  • Definition of Done vs. Acceptance criteria
  • Done vs. Done-Done.

Learning Objectives:

Acquaint yourself with the Definition of Ready with our Lego blocks game wherein the attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.


At the end of this activity, you will be able to:

  • Create an ultimate checklist of Definition of Done.
  • List 3 negative impacts of an ill-formed Definition of Done.
  • Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
  • List 2 ways to improve Definition of Done.
  • Clearly understand the differences between “done” and “done done”.

Topics Covered:

  • Definition of Ready for user story
  • Definition of Ready for sprint

Learning Objectives:

Play the self-organization game “Human Knots” by forming teams of 5-6. Groups where team members can untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.


At the end of this activity, you will be able to:

  • Define and understand the steps involved in release planning.
  • List 3 benefits of a well-organized release planning.
  • List 3 outputs of release planning.

Topics Covered:

  • Definition of release planning
  • Who takes part in release planning
  • Steps in Release planning
  • Output of Release Planning

Learning Objectives:

Acquaint yourself with the Sprint Burndown Chart concepts by taking part in the ball point game. There will be 5 iterations and the number of points being expected at the end of the release will be communicated to the team.


At the end of this activity, you will be able to:

  • Define and understand sprint burndown chart.
  • List 3 primary reasons to use a burndown chart.
  • Learn how to create and calculate a burndown chart.
  • Explain how to adjust upcoming sprints based on the burndown.
  • List 3 critical information obtained from a burndown chart.
  • List 5 merits and 2 demerits of using a burndown chart.
  • Understand 5 common errors that lead to misleading information in burndown charts.

Topics Covered:

  • Definition
  • Why and when to use a sprint burndown chart
  • Information obtained from sprint burndown chart

Learning Objectives:

Take part in the ball point game and understand the in-depth concepts of release burn-up charts and why Scrum teams use them. There will be 5 iterations and once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.


At the end of this activity, you will be able to:

  • Understand the importance of having a release goal (based on historical data and agreement).
  • Demonstrate the importance of release burn-up in understanding the current status.
  • List 2 differences between burndown and burn-up charts.
  • Explain how to adjust release planning (if needed) based on the burn down.
  • Tell one primary advantage of a burnup chart over a burndown chart.  

Topics Covered:

  • Definition
  • Features
  • How to create a release burn-up chart (steps)

Learning Objetives:

Explore the fundamentals of product planning, including understanding stakeholders and prioritizing features aligned with organizational goals. Delve into crafting a clear and inspiring product vision statement that guides decision-making throughout the development process. Learn practical techniques for creating and managing a product backlog effectively, ensuring continuous alignment with customer needs. Finally, understand the concepts of product roadmap, minimum releasable features, and minimum viable products to drive value-driven development in Agile environments.


Topics Covered:

  • What is product planning
  • What is product vision
  • How to create a product backlog
  • Product Roadmap 
  • Minimum Releasable features (or) Minimum Marketable Features 
  • Minimum Viable Products

Learning Objectives:

Be a part of the Lego Building Blocks game wherein participants will be asked to write user stories for every activity involved. The game will entail 3 iterations and attendees will prepare user stories that will cover the features and functionalities along with acceptance criteria. 


At the end of this activity, you will be able to:

  • Define and explain user stories and understand the importance of user stories in real-time projects.
  • Explain the 3 Cs in user stories.
  • Discuss the importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.

Topics Covered:

  • What are user stories?
  • Structure/format of user stories
  • INVEST criteria

Learning Objectives:

Learn more about the “what” and “how” of Agile estimation with our in-class Agile board game “Scrumble”. In an interactive setting, this game will let you analyze the common challenges faced by Scrum team members during implementing different estimation techniques in Agile.


At the end of this activity, you will be able to:

  • List and demonstrate 5 benefits of Agile estimation.
  • Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
  • Discuss 3 benefits of Relative Estimation and Planning Poker.
  • List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
  • Discuss in detail the 5 critical steps in Planning Poker. 

Topics Covered:

  • Definition
  • Benefits of Agile Estimation
  • Agile estimation techniques

Learning Objectives:

Know everything about planning poker from our popular poker card estimation game. Team members/estimators have to privately select one card and the value on each card would represent the story point. Once all cards are revealed, the values need to be discussed.


At the end of this activity, you will be able to:

  • List 5 benefits of planning poker estimation technique.
  • Decide the best sequence for the values (story points) on cards for your real-time projects.
  • Discuss in detail the 5 critical steps in Planning Poker. 
  • List 3 points to heed for employing planning poker for distributed teams.

Topics Covered:

  • Definition
  • Benefits
  • Participants
  • How to play planning poker
  • Planning Poker rules

CSM Training and Certification FAQs

Certified ScrumMaster®

A Certified ScrumMaster® is a professional designated by Scrum Alliance as a Scrum practitioner who can skillfully lead project teams. A Scrum Master is not a project leader or project manager but instead, a Servant Leader who assists the team to succeed with the Scrum framework.

When it comes to being a successful Scrum Master, there are certain roles and responsibilities that need to be performed. Following are the primary roles and responsibilities of a scrum master:

  • Act as a facilitator and servant leader who encourages self-organization
  • Remove obstacles so that the team can focus more on work and follow practices of Scrum
  • Protect the team from internal and external distractions
  • Ensure a good relationship between the product owner and the team along with the members outside the team
  • Set up an environment where the team can perform more effectively
  • Manage the scrum process in coordination with the scrum team
  • Conduct retrospective meetings
  • Address team progress

The most important skills that every Scrum Master should have are as follows:

  • Systems Thinking: This skill helps the Scrum Master to build a comprehensive perspective towards the whole organization as a system. 
  • Facilitation ability: The Scrum Master facilitates the Scrum events for the team members to reach a high-end decision.
  • Complex Problem Solving: The Scrum Master will be able to handle various complex situations while undertaking product development.
  • Coaching: Team members need someone to guide and coach them to follow Scrum principles properly, which the Scrum Master does.

The exponential growth of Scrum, combined with the rising Scrum adoption in 65% of IT enterprises globally indicates the need for Certified ScrumMasters who can facilitate complex project execution. A CSM certification from any Global REP (Registered Education Provider) helps reinforce your industry identity as an Agilist who can lead projects to successful execution.

The Scrum Master role is created to be a part of the Scrum framework. The name itself indicates that a person is an expert at Scrum and ensures that his/her team is also following the Scrum framework correctly. Scrum Master is responsible for creating a culture of trust, self-organizing teams, and transparency while removing the obstacles that are inhibiting the project’s progress. Here is a list of several Scrum Master certifications along with the certification bodies:

Certification Body

Certificate Name

Scrum Alliance

Certified ScrumMaster® (CSM®)

Scrum.org

Professional Scrum Master (PSM ™ )

Scaled Agile Academy

SAFe® Advanced Scrum Master (SASM)

Project Management Institute (PMI)®

Project Management Institute- Agile Certified Practitioner (PMI-ACP)®

SCRUMstudy

Scrum Master Certified (SMC ™ )

Scrum Alliance, the renowned Agile membership and certification organization for the professionals offers various levels of certification to become proficient in Scrum. The certifying body always believes in a high level of personal interaction to understand Scrum. The newly designed course model of Scrum Alliance fosters collaboration, increased productivity, and success among the team members. 

Membership of the Scrum Alliance community offers you a networking platform if you are interested in your Agile journey and lets you connect with other Scrum practitioners. It aids you to get future growth through certification, knowledge sharing, and community support, which is very rare in the IT domain.

A Certified ScrumMaster® (CSM) training workshop is conducted by a Certified Scrum Trainer (CST) and teaches the Scrum terminology, practices, and principles that will enable the participant to act as a Scrum Master or Scrum team member. This credential is a first step on the path to a successful Agile career.

No, there is no online/virtual course for CSM. Scrum Alliance believes that understanding Scrum requires a greater level of personal interaction than cannot be delivered in a virtual environment.

Through this membership you can join local user groups, online social networks, gain access to deep discounts on gatherings, and additional member-only resources.  In addition, CSMs can use a specially designed logo to highlight their credentials.

According to Scrum Alliance, a Certified ScrumMaster course helps increase the likelihood of a project’s overall success by applying Scrum principles and techniques in the right way. By understanding the values, practices, and applications, you can act as a ‘servant leader’ rising above and beyond an average project manager and helping your organization achieve meaningful goals

The demand for professional and skilled scrum masters is rising and this consequently has elevated the job opportunities that are available in the market for Scrum certified professionals. Our training will give you the edge you need over your non-certified counterparts and help you to get a high-paying job that will pave the way for a successful Agile journey.

Not just software companies but many other industries are looking for Scrum Masters to improve their organizational processes. Here is the list of top industries and companies that have hired Certified Scrum Masters:

Information Technology:

  • Philips
  • Dell
  • Honeywell
  • Allstate India
  • Goldman Sachs
  • Siemens
  • Informatica
  • Capgemini
  • Intel
  • Zensar Technologies
  • Accenture
Telecom:
  • Vodafone India Services Private Limited
  • Techstar Software Development India Pvt
  • Nokia Siemens Networks Ltd
  • France Telecom
  • NewWave Telecom & Technologies
  • ENGIE Insight
  • Rockwell Automation
  • Synacor
  • Frontier Communications Corporation
Federal:
  • First Tech Federal Credit Union
Manufacturing companies:
  • Applied Materials India Private Limited
  • Applied Materials
  • Johnson Controls

Tool Name

Features

Cost

Jira

The most popular and widely used cloud and subscription-based software for Agile teams.

$10/month for up to 10 users

$7/month for 11-100 users

Vivify Scrum

A well-balanced tool with an appealing UI and useful Scrum features.

Offers free version for 14-days

$8/user/month

ScrumDO

This is the tool built and priced to scale your Agile projects.

$8.99/month for up to 10 users

Manuscript

A new tool built for the real-world barriers that exist in a software development environment.

$62/month for 5 users

Axosoft

This scrum tool offers organization and structure to many components of Scrum project management.

$25/month for 5 users

Targetprocess

This Scrum tool enables software development teams to speed up product delivery at all levels of the organization.

Offers free Team version

$20/user/month

Yodiz

It offers a greater degree of visibility into your team’s progress and increases overall efficiency.

Offers free version for up to 3 users

$3/user/month

Quickscrum

This Scrum tool helps your team to collaborate better, reach goals, and improve continuously.

$3/user/month

Scrumwise

It allows you to focus on your project, improve communication, enhance teamwork and gives you faster results.

$7.50/user/month

ScrumDesk

Designed for teams implementing Scrum or Kanban and supports Agile practices like root cause analysis or retrospectives.

Free for up to 4 users

$9/month for up to 5 users

ClickUp

It helps to make projects more productive with a well-designed and intuitive platform.

$5/user/month

Zoho Sprints

A tool that helps Agile teams plan and track their work.

Offered as a free tool for up to 3 users and 2 projects

$8.30/user/month for up to 10 users

The certifications offered by Scrum Alliance provide several ways of proving yourself as a competent and skilled Scrum and Agile practitioner. Here are the three Scrum Master certification levels by Scrum Alliance:

1.CSM (Certified Scrum Master)

Introductory course for those wishing to become a Scrum Master or play a role as a Scrum team member.

2.A-CSM (Advance – Certified Scrum Master)

Advanced course for those who have work experience as a Scrum Master.

3.CSP (Certified Scrum Professional)

Pinnacle/Expert-level course for individuals wishing to build mastery in the Scrum Master role.

Your next step toward a Certified Scrum Professional after earning your CSM certification and a year of experience working as a CSM on a Scrum Team is to achieve your Advanced Certified ScrumMaster (A-CSM℠) certification.

CSM Training

The Certified ScrumMaster® course offers training in the fundamentals essential for Scrum team members or a professional Scrum Master.

There are no prerequisites for attending the course itself. A degree of course completion from our Certified Scrum Trainer makes you eligible for Scrum Alliance’s Online CSM Test.

One need not bother with a specific background to become a Scrum Master. Individuals with Scrum Master skills can emerge out of any field.

The following individuals can take this course:

  • Anyone who would like to build a career as a Scrum Master
  • Teams transitioning to Scrum
  • Managers of Scrum teams
  • Scrum team members such as product owners and developers

If you are already working as a Scrum Master, then taking this course helps to strengthen your Scrum knowledge and skills.

Our Certified Scrum Trainers® (CSTs) are:

  • Professionals licensed by Scrum Alliance to teach the official Scrum Alliance curriculum.
  • Masters in Scrum who have immense experience in leading, applying, coaching, and teaching it.
  • Skilled in product management and software development.
  • Subject experts who are active in software development and local Agile communities, along with the broader global Scrum and Agile movements.

Our dedicated team of CSTs deliver training on par with the standard of excellence as set out by Scrum Alliance. So, every candidate receives the same high-quality content irrespective of the trainer and the location. They help you further develop the competencies and skills you need to make a difference in your organization.

No, it cannot be taken. Scrum Alliance believes that true learning requires in-person training and hands-on experience with a CEC or CST. The CSM exam is not provided as a substitute for formal training.

No. Certified membership is for individuals who have completed the CSM classroom training.

It is advisable that before attending the Certified Scrum Master course, you should familiarize yourself with the resources available on the Scrum Alliance website. These Scrum resources will help you embrace the Scrum principles and practices and will lead to greater success in the CSM exam.

After completing your CSM course, you will receive an email from Scrum Alliance that includes a link to create your login credentials. After receiving your membership email, you have 90 days to take and complete the test.

Our experienced and highly qualified trainers deliver a practical and interactive training programme with accurate, clear, and updated materials to help you understand the concepts clearly and pass your CSM exam without much difficulty.

CSM Certification Exam

CSM is an open-book exam and is easy to pass. Despite passing the Scrum Master certification exam the activity-based sessions included in the training help in gaining the knowledge of the Scrum concepts and its practical applicability, which are the most significant aspects to understand the Scrum framework.

The Certified ScrumMaster certification exam is an online test comprising of 50 multiple choice questions. Candidates will have 1-hour (60 minutes) to finish it. A candidate has to score 74% in the exam to pass the Scrum Master certification exam and obtain the certification. Once you complete the course, you are allowed to take the exam. This exam pattern was decided by subject matter experts (SMEs) from the Scrum Alliance community working in partnership with Scrum Alliance and Prometric, an industry leader in test development.

The Scrum Alliance CSM certification exam fee is included in the Certified ScrumMaster training cost.

Yes. The Scrum Alliance allows you to take the Scrum Master exam at no cost for the first 2 attempts within 90 days after you receive your welcome email. You will be charged a minimum of $25 each from the third attempt or after completing your 90 days. Scrum Alliance suggests to retake the CSM course if you have failed thrice in the exam.

The CSM accreditation body is the Scrum Alliance and its exam fee is non-refundable.

No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives.

It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.

No. There is no mock test; however, we have published a test blueprint at the bottom of the CSM page under ‘Resources.’ This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. The new test still follows the current Learning Objectives as well as the recently published Learning Objectives.

After completing your CSM course, you will receive an email from Scrum Alliance® that includes a link to create your login credentials. The first step will be to take the online exam. Once the exam is complete, you will be asked to accept a license agreement and set up your online profile. It could take up to two weeks after course completion to receive your welcome email.

The individuals can take the online test from a computer anywhere in the world, according to their comfort (home, work, or other location). The test will not be proctored.

No, you will have a time limit of 60 minutes and will not be able to pause the test. If you accidentally close the window, then you’ll be able to reopen it immediately. If you lose internet connection or lose access to the test for an extended period of time, then you may reach out to support@scrumalliance.org to have a new test set up.

Upon finishing the test, you can click on the ‘submit’ button and results will appear immediately on the screen.

Scrum Alliance always strives to maintain the quality and relevance of the CSM certification by validating the best practices in the Agile industry from active practitioners in the field. The CSM curriculum incorporates the best in current knowledge, skills, and abilities necessary to earn the CSM certification.  As such, the Scrum Alliance believes in involving their community to validate what is important in the role of the Scrum Master and then updates the tests to reflect these key areas.

If you choose English as your exam language, you will be able to switch to a newer version as the new test has recently got published. If you choose a different language then you may take the older version till that specific language gets published. Furthermore, according to the Scrum Alliance, the tests will be launched in other languages in the coming months, as soon as they inspect and adapt to the launch of the English version.

You will find the test blueprint at the bottom of the CSM page under ‘Resources’, on the Scrum Alliance website. This test blueprint covers the stipulated percentage of questions from each domain. The test blueprint is aligned with the latest version of 2018 LOs. Moreover, the 2018 CSM LOs matches with the November 2017 Scrum Guide. The current LOs can be found on the Scrum Alliance CSM certification webpage and also on ‘Trainer and Coach dashboards’ under “Resources”.

If you've already passed the CSM test, you will not be able to take it again to receive a better score. Your test score is only available to you. Nobody else will be able to see your score on the CSM test.

No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives.

It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.

CSM Certification

CSM was the first professional certification awarded by Scrum Alliance for Scrum Masters. You will gain a strong understanding of the Scrum Framework, team members’ activities and roles etc. By acquiring this certification, you will be helping the Scrum team work together and perform at their highest level.

Becoming Agile is a continuous process and a CSM certification is a major milestone towards embracing Agility. Not only will you learn the roles and responsibilities of a Scrum Master but will know how to apply it in a variety of environments. It is a validation of your commitment to continued excellence and quality.

Since Scrum is the most popular Agile framework for project management, Scrum Masters are in demand irrespective of the industry type. If you are working in a company where Agile is being widely used then CSM should be your first choice.

You will receive the certification from Scrum Alliance, the CSM accreditation body designating you as a Certified ScrumMaster®. This enhances your industry credibility since a certification from Scrum Alliance is deemed to fulfill the vision of the Agile Manifesto by boosting greater productivity, success, and collaboration among team members.

You will have to attend two days of CSM® training under a Certified Scrum Trainer (CST®). You need to take an exam to demonstrate your knowledge of Scrum and get certified. The exam comprises 50 multiple choice questions (MCQs) out of which you need to answer 37 questions correctly within an hour. This means that you need to score 74% in order to pass the exam. Once you pass the exam, you are declared as CSM® certified and you can download the certificate instantly.

CSM is one of the most popular and globally recognized certifications provided by the reputed Scrum Alliance. The demand for Scrum Master training and certifications has increased considerably during the last decade. The reason is that Scrum is now being implemented in industries beyond IT and hence the demand for a certified Scrum professional has increased even beyond his/her current industry of experience.

Scrum Master is a role and not a job title. The average salary of a Certified ScrumMaster® is $100K per year which is really high when compared with other IT certifications.

You will enjoy the following unique benefits with this ScrumMaster certification:

  • Master the foundational concepts of Scrum and understand the scope of the Scrum Master role
  • Gain access to resources, networks, and local groups available to only Scrum Alliance members
  • Get ahead in your Agile career
  • Prove your core Scrum knowledge to your peers
  • Fulfill the role of a Scrum Master
  • Engage with a community of Scrum experts

CSM Certification Process

The process of becoming a Certified ScrumMaster® can be explained in the following steps:
Step 1: Choose a CSM® training provider authorized by Scrum Alliance.
Step 2: Enrol for a two-day CSM® course and get trained by Certified Scrum Trainers® (CSTs).
Step 3: After successful completion of the course, our Certified Scrum Trainer (CST®) will send your details to the Scrum Alliance. Scrum Alliance will send you an email that contains the Scrum Alliance account and access details for your CSM® exam. 
Step 4: Click on the link received from the Scrum Alliance and create your own login credentials.
Step 5: Log in to take the online CSM® test. The exam consists of 50 MCQs and a time limit of 60 minutes (1 hour).
Step 6: You need to answer 37 questions correctly and score 74% to pass the CSM® test.
Note: The CSM® exam is easy to crack if you prepare from the Scrum Guide, Scrum Primer, and take the CSM® mock tests.
Step 7: Once you pass the test with the minimum passing score, accept the license agreement.

Step 8: After accepting it, you will receive Certified ScrumMaster® (CSM®) certification and a 2-year membership from Scrum Alliance. 

Step 9: You can maintain your CSM® certification by renewing it once in two years.

The Scrum framework is evolving and growing as a result of the engagement and contributions of those who share their ideas and practical experiences in the workplace. Renewal of your certification validates your interest in the growth and evolution of Scrum.

CSM certification renewal needs to be done every 2 years. You need to pay $100 to extend the credential for a further period of 2 years from the date of your current expiration. In order to renew your ScrumMaster certification, login to Scrum Alliance website, go to your dashboard and choose the ‘Renew Certification’ option available under the heading ‘Actions’.

From February 4, 2019 onwards, CSMs are required to earn 20 Scrum Educational Units (SEUs) within the past two years, in addition to the $100 renewal fee that has to be paid. This new requirement has been mandated to validate your participation and continued proficiency in the fundamental principles and practices of Scrum. You can earn the required SEUs by completing an educational training or a learning opportunity.

You have worked really hard to acquire the certification. Don’t let it decline! Renew now and hold your certification for 2 years.

There are a number of ways in which SEUs can be earned. You can read here about how to earn your SEUs.

PDUs and SEUs

PDUs and SEUs are Professional Development Units and Scrum Educational Units, issued by the Project Management Institute and Scrum Alliance, respectively. They can be earned by completing educational training or learning opportunities, which serve to validate your participation and continued proficiency in the principles and practices of Scrum. To maintain your certification from Scrum Alliance, you are required to earn a certain number of SEUs every two years.

PDUs and SEUs are credits awarded by the Project Management Institute and the Scrum Alliance respectively. They recognize your dedication to the Agile world through the award of credits for every educational effort you make throughout your career. Scrum Alliance members who hold a credential from Scrum Alliance need to earn SEUs to get re-certified every two years. PDUs are offered by the PMI®, and every PMI® certification, except the CAPM®, requires you to earn a specific number of PDUs per three-year certification cycle.

You can get 14-16 PDUs and SEUs by participating in our 2-day training program.

JOURNEY OF A CERTIFIED SCRUM MASTER PROFESSIONAL


Hear From Our Scrum Trainees

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A well-conducted and worthwhile CSM training. Thanks to Jaya Maám for transforming us from a non-SM to CSM. You are awesome! 

Priyanka Antardesh Singh

Project Manager
Attended Certified ScrumMaster (CSM)® workshop in February 2020
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Great Session! The trainer had a deep understanding of Scrum which really enhanced my learning.

Anantvir Singh

Project Manager
Attended Certified ScrumMaster (CSM)® workshop in January 2020
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The course was really good and the trainer was tremendously charged and full of energy. He explained all the concepts in a brilliant way which helped me in clearing the certification exam very easily.

Shashank Gupta

Technical Lead
Attended Certified ScrumMaster (CSM)® workshop in December 2019
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It was worth attending the CSM training through KnowledgeHut. The staff at KnowledgeHut were extremely professional and cooperative. When I had requested rescheduling of the session, it was done without an ounce of hesitation.

Sachin Rajput

IT Manager
Attended Certified ScrumMaster (CSM)® workshop in October 2019
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I had a wonderful time attending the training. It was excellent, informative and very interactive.

Prashant Kumar

Test Manager
Attended Certified ScrumMaster (CSM)® workshop in October 2019
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The event was fabulous. The trainer was great, knowledgeable and cooperative. The place was great and the amenities were awesome. In short, it was worth it.

Astha Arora

Senior Business Analyst
Attended Certified ScrumMaster (CSM)® workshop in October 2019
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The training was lucid and crisp. Even a person from the non-IT background could relate to the subject matter in discussion.

Saurabh Saurabh

Sr. Manager
Attended Certified ScrumMaster (CSM)® workshop in October 2019
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Excellent training! The trainer was very good with a clear understanding of the subject. She had immense experience in Agile and Scrum and that helped us a lot during the workshop.

Sachin Choube

Sr. Tech Lead
Attended Certified ScrumMaster (CSM)® workshop in October 2019

Meet top CSTs and active practitioners

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Raj

Raj Kasturi CST

CST

Raj Kasturi is an IT Professional with 30 years of experience in global application development and leadership. Raj started his career as a developer and wore several hats as an architect, DBA, App Dev Manager, Project Manager, Scrum Master, Scrum Trainer, Enterprise Agile Coach and Agile Team Coach to name a few.

Raj has helped various organizations transition from waterfall to agile. Raj is an adjunct faculty at Penn State University and has taught several technology, Project Management, Agile and Scrum courses for the past 21 years. Raj is a Certified Scrum Trainer® (CST® ) from Scrum Alliance and has co-trained and coached with some of the industry’s leading thought leaders. Raj has been a speaker at international conferences, author and also a facilitator for User Groups. Raj has traveled throughout the US, Europe and India to deliver agile classes and to speak at conferences.

Raj has helped various organizations transition from waterfall to agile. Raj is an adjunct faculty at Penn State University and has taught several technology, Project Management, Agile and Scrum courses for the past 21 years. Raj is a Certified Scrum Trainer® (CST® ) from Scrum Alliance and has co-trained and coached with some of the industry’s leading thought leaders. Raj has been a speaker at international conferences, author and also a facilitator for User Groups. Raj has traveled throughout the US, Europe and India to deliver agile classes and to speak at conferences.

Raj lives in Pennsylvania with his wife and three teenage kids. He uses Scrum at home and always works from an ordered product backlog that his wife is constantly refining.

 

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Paul

Paul Lister CST

CST

.SAFE

Fred

Fred Mastropasqua

Trainer

Fred Mastropasqua, a Scrum Alliance, Certified Scrum Trainer (CST) based out of Tampa, Florida. As well as a Certified Scrum@Scale Trainer (CS@ST), ScrumMaster (CSM), Developer (CSD) Product Owner (CSPO), an Agile Practitioner with the PMI group (PMI-ACP), and a Microsoft System Engineer (MSCE) with over 25 years of experience with Windows Networking and Software Development. 

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Rohit

Rohit Arora

CST

.Rohit Arora is a seasoned Agile Trainer and Coach with extensive experience in software development and a proven track record of leading Agile transformations for large organizations. His expertise spans Agile/Scrum, Lean/Kanban, XP practices, and DevOps principles, making him a sought-after professional in the Agile community.

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Heitor De Sa Roriz

Heitor De Sa Roriz Filho CST

CSM, CSPO & CSPO

I am a globally recognized Agile Coach and Trainer based in São Paulo. With over 20 years of experience, I have worked with esteemed organizations such as Yamaha, DaimlerChrysler, and Siemens-Mobile, fostering Agile adoption and implementing Scrum practices. As a Certified Scrum Trainer at Massimus, I have trained over 5,000 professionals worldwide. Additionally, I hold an M.Sc. in Information Technology from the University of Stuttgart. Passionate about knowledge sharing, I write articles, e-books, and speak at conferences whenever possible.

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Tobias

Tobias Mayer CST

CST

Tobias ist Transformations Berater, Executive Coach und Experience Designer. Er entwickelt mit Vorständen, Geschäftsleitungen und Führungskräften lebenswerte Arbeitswelten, in denen Menschen und Organisationen ihr volles Potential entfalten können.

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FAQs

KnowledgeHut Support On Your CSM Journey

Here is why you should choose KnowledgeHut to help you get CSM certified:

  • Global Registered Education Provider of Scrum Alliance
  • Provided over 1,20,000+ professionals with unique learning opportunities
  • Delivers training that meets the exact needs of every individual
  • Hires only CSTs approved by Scrum Alliance
  • We focus on your training needs so you can focus on your career and business
  • 24/7 support
  • Provides world-class training
  • Embeds skills needed to land top-paying jobs
  • 100% satisfaction guarantee.

Looking to know everything about CSM certification training with KnowledgeHut? Check out this blog!

Our energetic and dedicated trainers are your best choice. As highly skilled professionals with vast experience in delivering courses, our instructors invest their time in understanding the various challenges involved in enterprises and know what is required to succeed in the fast-paced and dynamic world.

Our instructors keep themselves up to date on developments and trends in their respective fields. With years of industry experience, they aim at delivering the training in a way that helps you build expertise in your field and get ahead in your career.

The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, then you can please contact our supporting team.

Yes, we provide the downloadable copy of the course content to the registered candidates.

KnowledgeHut’s CSM training program is a live classroom training. This training is ideal for every aspiring individual who wants to build a career in project management.

KnowledgeHut is a leading registered education provider (REP) of Scrum Alliance offering good knowledge to corporate organizations and professionals across the globe. It is the fastest growing CSM® certification training firm, with footprints in 70+ countries. We frequently conduct CSM training in all the other cities as well across the globe and here are a few listed for your reference:

Bangalore Hyderabad Mumbai
Delhi Kolkata Noida
Chennai Cochin Pune
New York Chicago San Francisco
Atlanta Washington Houston
Austin Los Angeles Dallas
Boston Seattle San Jose
Singapore Kuala Lumpur Your Location

Yes, but this needs to be done at least 10 days prior to the training start date.

Note: In some instances, it also depends on the location, trainer, discounts/offers availed.

We do not provide transportation. Yes, refreshments and lunch will be provided by KnowledgeHut.

We offer a variety of discounts with the dates and time that fits your requirements. The larger the group, the larger the overall discount. Our discounts vary depending on various factors such as size of the group, training location, etc.

The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.

Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: https://www.knowledgehut.com/refund-policy.

To ask further questions, please send in an email to support@knowledgehut.com, and we will answer any queries you may have!

Have More Questions?

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Certified ScrumMaster (CSM)® Course in Gurgaon

Given its rising popularity across industries, especially IT, Gurgaon is an ideal choice for aspiring professionals to seek job opportunities in this region. Gurgaon is a major outsourcing centre in India and professionals who have undergone CSM training in Gurgaon and hold the CSM certification in Gurgaon can have very successful careers. Our Certified Scrum Master training in Gurgaon gives you the best in terms of CSM certification cost in Gurgaon which is among the most competitive of the Certified Scrum Master courses in Gurgaon and offers best in terms of coaching, takeaways, courseware and exercises.

 


This extensive Certified Scrum Master certification in Gurgaon teaches you the Agile manifesto, Scrum roles and responsibilities, Scrum meetings, and Scrum artifacts. Through case studies and practical lessons this CSM course in Gurgaon will teach you all about scaling Scrum. The course fee also includes the Certified Scrum Master certification cost in Gurgaon. Enrolling in our CSM certification training in Gurgaon will help you prepare for the globally accepted certification and gain the practical expertise to carry out activities, and artifacts to get a project off on the right foot. On getting CSM certified you will become part of an elite group of CSMs around the world, get access to local user groups, online social networks, additional resources that are only available to Scrum Alliance members and a profile page on the Scrum Alliance website and access to a specially designed logo to highlight your credentials.

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